Nissan Quasqai gearbox failure

Non-Technical Nissan QashQai chat. Mk2, Mk3
Jane63
Posts: 2
Joined: Tue Aug 14, 2018 5:23 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Jane63 » Sat Sep 15, 2018 9:54 pm

Hi everyone Iam doing some research into the cvt transmission failures at low mileage .
I have contacted several Automatic specialists and got them to email me their findings of which there is a common problem
With these cvt failing something to do with bearings getting loose .
Nissan do not repair only replace at a cost of £7760.00 which is almost as much as the car is worth now.
I am going down the consumer rights act to get them to pay for this or get a refund for the whole price I paid for car £13000.00
Mine is 2012 plate so is no longer under warranty.
It is up to me to prove this is a common problem so I need all your help !
We need to be like America and Canada people all got together to complain so Nissan could not ignore this they changed their policy and made good all theses cvt and gave a 10 year guarantee to give customers peace of mind.
If everyone messages me with your own story even if they did replace under warranty or at no cost to you I just need to get numbers of how many people this has affected.
To repair at auto garages is around £3000.00 this is a huge cost for us customers for a CVT that was made with a defect.
Nissan uk need to follow suit and do right by its loyal customers.

DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin » Sat Sep 15, 2018 10:55 pm

Hi Jane, please take a look at the attached post which might well have some information of interest. You can also try using “Search” by just entering different versions of “CVT......” as there are more comments available - Dave :D

viewtopic.php?f=32&t=4504&p=58275&hilit ... box#p58275
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken

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QashqaiPete
Posts: 31
Joined: Wed Aug 26, 2015 11:16 pm
Location: Wigan
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by QashqaiPete » Sun Sep 16, 2018 8:28 am

Hello.
My 2012 1.6 n tec+ CVT gearbox was replaced under warranty at about 9000 miles.
The mechanic said to me that they had replaced another 4 before mine.
It was done in 5 days.
Hope this helps. Good luck.
2018 J11B Tekna 1.2 Dig T- Xtronic Gun Metallic ,Mud Flaps , Footwell lights , Bonnet Struts.

Geordieman
Posts: 191
Joined: Mon Nov 13, 2017 7:14 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Geordieman » Sun Sep 16, 2018 9:25 am

Good luck with this and hope you are successful. Please keep us up to date. I read about the situation in the USA and was appalled that we don't have the same extended warranty in the UK since there are the same problems here. It has taken away the pleasure of owning an otherwise nice car which I now find I am listening and watching for something to go wrong.
Previous car was a 2017 N Connect 1.2 CVT, Silver, Pan Roof, Heated front screen
2020 Tekna 1.3 DCT Auto, Pearl Black, Pan Roof, Heated Screen, ss door sills, Chrome door handle covers, ss Reg Plate frames, Bonnet struts, chrome domed wheel nut covers.

chrisw99
Posts: 534
Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 » Mon Sep 17, 2018 10:45 am

Please take note if using the USA warranty in your defence...

https://owners.nissanusa.com/nowners/na ... ntyContent

"Every Nissan is backed by a 36-month/36,000-mile limited vehicle coverage and a 5-year/60,000-mile limited powertrain coverage. 2003-2010 Vehicles equipped with a Continuously Variable Transmission (CVT) also have a 10-year /120,000 mile CVT limited warranty extension."

Note the bit in bold, it says CVT vehicles between 2003 and 2010 have the 10 year CVT warranty as they admitted the CVT manufactured in this date range had problems. 2011 onwards are not covered by this.
Oct 2014 N-tec+, 1.2 dig-T

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PJB729
Posts: 325
Joined: Sat Sep 10, 2016 10:18 am
Location: The Midlands

Post by PJB729 » Mon Sep 17, 2018 1:53 pm

Group Litigation (Class Action in the USA) is definitely the way forward it stops the company try to pass off the fault as a one off.
QQ 1.5dci Tekna 2016 Magnetic Red
QQ 1.5dci Tekna + 2019 Magnetic Red

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PJB729
Posts: 325
Joined: Sat Sep 10, 2016 10:18 am
Location: The Midlands

Post by PJB729 » Mon Sep 17, 2018 1:53 pm

PJB729 wrote:
Mon Sep 17, 2018 1:53 pm
Group Litigation (Class Action in the USA) is definitely the way forward it stops the company trying to pass off the fault as a one off.

It doesn't stop double posting though :lol:
QQ 1.5dci Tekna 2016 Magnetic Red
QQ 1.5dci Tekna + 2019 Magnetic Red

pod265
Posts: 1
Joined: Tue Mar 05, 2019 9:38 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by pod265 » Tue Mar 05, 2019 9:42 am

2015 Tekna diesel automatic. Had the car 18 months and in this time: wheel bearings replaced, battery replaced, oxygen sensor replaced, heat sensor replaced and now gear box being replaced. 33,000 miles. Not great.

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MikeGC
Posts: 1154
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC » Tue Mar 05, 2019 9:53 am

pod265 wrote:
Tue Mar 05, 2019 9:42 am
2015 Tekna diesel automatic. Had the car 18 months and in this time: wheel bearings replaced, battery replaced, oxygen sensor replaced, heat sensor replaced and now gear box being replaced. 33,000 miles. Not great.
ouch, that must hurt, of course the lucky devil that gets it after you will think it's the world's best car......
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)

Jayno2021
Posts: 2
Joined: Thu Sep 16, 2021 7:45 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Jayno2021 » Thu Sep 16, 2021 7:48 am

Jane63 wrote:
Sat Sep 15, 2018 9:54 pm
Hi everyone Iam doing some research into the cvt transmission failures at low mileage .
I have contacted several Automatic specialists and got them to email me their findings of which there is a common problem
With these cvt failing something to do with bearings getting loose .
Nissan do not repair only replace at a cost of £7760.00 which is almost as much as the car is worth now.
I am going down the consumer rights act to get them to pay for this or get a refund for the whole price I paid for car £13000.00
Mine is 2012 plate so is no longer under warranty.
It is up to me to prove this is a common problem so I need all your help !
We need to be like America and Canada people all got together to complain so Nissan could not ignore this they changed their policy and made good all theses cvt and gave a 10 year guarantee to give customers peace of mind.
If everyone messages me with your own story even if they did replace under warranty or at no cost to you I just need to get numbers of how many people this has affected.
To repair at auto garages is around £3000.00 this is a huge cost for us customers for a CVT that was made with a defect.
Nissan uk need to follow suit and do right by its loyal customers.
Jane - Did you have any luck with this as I'm in the same boat as you now!

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