Got in car this morning and have no audio at all. No station works DAB, FM or bluetooth. Even when you press the voice recognition you get no audio response.
Screen works perfectly fine and shows music is playing as normal.
Turned engine off and left for couple mins but still same!?
Anyone had this issue? Hopefully its maybe cleared itself later on today.
NO AUDIO!
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TableTopJoe
- Posts: 7
- Joined: Fri Dec 02, 2022 7:13 pm
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
Hi
I've experienced this twice now in the 7 weeks I've had the car - I start the engine and no sound from radio/Spotify/whatever. On the central display on the dash it says "audio off". I tried re-pairing the phone and numerous other things but it still didn't work. Last time it seemed to fix itself over night so I'm hoping it will be OK in the morning. A bit strange though and I can't find anything online about it.
Beautiful car though and I'm still very happy with it!
I've experienced this twice now in the 7 weeks I've had the car - I start the engine and no sound from radio/Spotify/whatever. On the central display on the dash it says "audio off". I tried re-pairing the phone and numerous other things but it still didn't work. Last time it seemed to fix itself over night so I'm hoping it will be OK in the morning. A bit strange though and I can't find anything online about it.
Beautiful car though and I'm still very happy with it!
2022 J12 1.3 DiG-T Xtronic Tekna - Metallic Blue
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TableTopJoe
- Posts: 7
- Joined: Fri Dec 02, 2022 7:13 pm
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
This is now happening about once a week and it's driving me mad as I can't stand having nothing to listen to on journeys. There's no info on google about it so I'm calling the dealership tomorrow.
2022 J12 1.3 DiG-T Xtronic Tekna - Metallic Blue
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duffmck
- Posts: 30
- Joined: Mon Sep 05, 2022 7:12 am
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
Hi, yea that seems a bit strange! Still only done it the once with me. Excellent, ask them about sqeaky brakes while your at it! See if they have an answer for that yet.TableTopJoe wrote: ↑Wed Jun 07, 2023 5:26 pm This is now happening about once a week and it's driving me mad as I can't stand having nothing to listen to on journeys. There's no info on google about it so I'm calling the dealership tomorrow.
72' N-Connecta 1.3 Magnetic Blue
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Ilgrandegigi
- Posts: 1
- Joined: Mon Jun 19, 2023 8:29 pm
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
Mi è capitato un paio di volte alzavo il volume e sulla radio dove indica i numeri del volume al posto di una nota musicale appariva la freccia del navigatore.... Portata in officina per problemi alla batteria del mild Hybrid.... Detto anche del problema del volume.... Ma non sono stati in grado di darmi risposta. Cmq se si spegne e riaccende la macchina mi è sempre tornata normale
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ARANTHRUE
- Posts: 2
- Joined: Wed Dec 13, 2023 9:25 pm
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
New August 2023 - Nissan J12 White Qashqai Tekna + e-POWER AUTO - Since outside temperature dropped below 8 degree C my audio has, on many occasions, taken a significant time to operate. The screen display always works indicating the radio channel and other associated data information. On my journey, after about 10 miles, the radio audio suddenly starts to work again. During my first 1300 miles my average MPG was 45 miles.
The radio problem and a drop in average MPG to 35 miles started about 4 weeks ago. During this time I also noticed if I accelerated hard a plume of white smoke could be observed behind.
On 11th December 2023 I phoned my dealer to book the car in to have the issues examined.
The earliest appointment they could give me is 17th January 2024. Is this the customer service we should expect from a Nissan dealership?
The average outside temperature has now been 10 degree C for the past 10 days, and during this time I have switched my radio on before starting the car. I also ensured that all possible high current facilities (air condition, blower, heated windscreen, heated seat, heated steering wheel ) were not turned on until the petrol engine started to power the generator. Since then my audio has operated correctly. The next time there is a frosty morning I intend to continue with this procedure which will hopefully give the the same positive result. However, on the following frosty day I will start the car without previously switching on the radio and record the outcome. If my video records that the audio fails, perhaps Nissan might consider if there is a "recall" needed for vehicles they have fitted with a significant amount of current hungry facilities. Hopefully all will be resolved and I will again be able to enjoy this lovely car again.
The radio problem and a drop in average MPG to 35 miles started about 4 weeks ago. During this time I also noticed if I accelerated hard a plume of white smoke could be observed behind.
On 11th December 2023 I phoned my dealer to book the car in to have the issues examined.
The earliest appointment they could give me is 17th January 2024. Is this the customer service we should expect from a Nissan dealership?
The average outside temperature has now been 10 degree C for the past 10 days, and during this time I have switched my radio on before starting the car. I also ensured that all possible high current facilities (air condition, blower, heated windscreen, heated seat, heated steering wheel ) were not turned on until the petrol engine started to power the generator. Since then my audio has operated correctly. The next time there is a frosty morning I intend to continue with this procedure which will hopefully give the the same positive result. However, on the following frosty day I will start the car without previously switching on the radio and record the outcome. If my video records that the audio fails, perhaps Nissan might consider if there is a "recall" needed for vehicles they have fitted with a significant amount of current hungry facilities. Hopefully all will be resolved and I will again be able to enjoy this lovely car again.
