Engine not Starting but AdBlue tank is full

General Information Forum for the J11 QashQai. (Formerly Order Forum)
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Tahirusman786
Posts: 2
Joined: Thu Jun 16, 2022 10:00 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Tahirusman786 »

The engine is not starting due to no adblue, I have completely filled the adblue tank, but it doesn't seem to be registering so car refuses to start, saying adblue is empty. Anyone experienced this, and what is the solution as I can't even drive the car to a local Nissan garage.

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MikeGC
Posts: 1939
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

If I remember correctly there is or was a software glitch with the AdBlue system.
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Gasbag
Posts: 16
Joined: Tue Mar 22, 2022 5:13 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Gasbag »

Hi sounds like you are another victim of the Adblue curse.You probably want another Adblue tank/sensor unit.A cost of about £1800.You need to talk to your Nissan Dealer to put in a complaint for you to get a reduction in the price for the repair.Should not be failing,not fit for purpose! Good luck! Tahirusman786!!
Carstreet
Posts: 1
Joined: Sat Jun 08, 2024 4:11 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Carstreet »

Yikes! That sounds bad because it’s just happened to me and I’m stuck in the High Street on a Saturday when all the Nissen service places are closed. Did anyone manage to sort it out themselves? A bill of nearly £2000 is horrifying and I guess I’ll have to get rid of this car if this is the sort of cost it causes. Any advice would be gratefully received
Mark65
Posts: 155
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Remove all the ad blue. From the tank, put 5 liters back in, you get crazy things happening if you overfill the ad blue.oone slim tube all the way in you have to wiggle it to get it in, run that to a 10 liter container, put a shirt piece of pipe in then block the hole tightly, blow into the short piece till fluid starts to come out the stop and let it do it's thing, container has to be lower than the ad blue tank. That may sort the problem.
2019 Qashqai Acenta Premium 1.5 dCi
2020 Suzuki SV650
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roadster
Posts: 71
Joined: Tue Sep 05, 2023 8:37 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by roadster »

Mark65 wrote: Sun Jun 09, 2024 7:06 am Remove all the ad blue. From the tank, put 5 liters back in, you get crazy things happening if you overfill the ad blue.oone slim tube all the way in you have to wiggle it to get it in, run that to a 10 liter container, put a shirt piece of pipe in then block the hole tightly, blow into the short piece till fluid starts to come out the stop and let it do it's thing, container has to be lower than the ad blue tank. That may sort the problem.
Very good advice. The level sensors don't work if they can't bounce a signal off the fluid surface then the software thinks the tank is empty.
Mark65
Posts: 155
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

It's how I sorted mine when it stayed on after over filling, now I put 4 liters in when it pops up on dash.
2019 Qashqai Acenta Premium 1.5 dCi
2020 Suzuki SV650
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