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Navigation System appears frozen
Posted: Fri Jul 01, 2022 5:34 pm
by Cerees
Hi, updated Connect to the newest version yesterday, all went well. Then updated maps via a usb stick, downloaded and installed into car fine then got this screen which has now been on for 24 hrs saying "navigation system starting up". Is there any way I can reset it? Thanks
Re: Sat nav appears frozen
Posted: Fri Jul 01, 2022 5:44 pm
by MikeGC
Welcome to the forum
I'm sure I recently read something similar where the poster was informed that you can only update the maps via WiFi.
I might have misunderstood but I successfully updated the maps on my 2019 Tekna on WiFi
Re: Navigation System appears frozen
Posted: Fri Jul 01, 2022 5:47 pm
by Cerees
Hi thanks, would there be any way I can reset back to original settings? I've checked youtube/google and any resets I can't seem to get to work. Thanks
Re: Navigation System appears frozen
Posted: Fri Jul 01, 2022 5:56 pm
by MikeGC
Cerees wrote: ↑Fri Jul 01, 2022 5:47 pm
Hi thanks, would there be any way I can reset back to original settings? I've checked youtube/google and any resets I can't seem to get to work. Thanks
Sorry, I have no idea - I’m that bloke who’s a nuisance at the dealer if anything I don’t understand happens
Re: Sat nav appears frozen
Posted: Fri Jul 01, 2022 6:17 pm
by StampyNTFC
MikeGC wrote: ↑Fri Jul 01, 2022 5:44 pm
Welcome to the forum
I'm sure I recently read something similar where the poster was informed that you can only update the maps via WiFi.
I might have misunderstood but I successfully updated the maps on my 2019 Tekna on WiFi
Yeah, that was me....
Except mine won't update via WiFi either.....
Versions on my 2019 QQ are as follows:-
Re: Navigation System appears frozen
Posted: Fri Jul 01, 2022 7:21 pm
by Cerees
That's exactly what my version information says as well, as there's no map version at all on there I was wondering if the usb took the maps rather than copied them?
Re: Navigation System appears frozen
Posted: Fri Jul 01, 2022 8:59 pm
by Pandjh
Have you tried going into the hidden menu and doing a factory reset?
Re: Navigation System appears frozen
Posted: Sat Jul 02, 2022 4:23 am
by StampyNTFC
Pandjh wrote: ↑Fri Jul 01, 2022 8:59 pm
Have you tried going into the hidden menu and doing a factory reset?
Is that the "Initialise Settings" option - if so, YES...
Tried that, and it's still saying NO UPDATE available...
Our original poster COULD try a Soft Reset, by holding the ON/OFF button for about 10 seconds until the radio re-boots???
Re: Navigation System appears frozen
Posted: Sat Jul 02, 2022 10:27 am
by Pandjh
How about the self diagnosis of the GPS unit. Hold the Menu key down and twiddle the OK button back and forth thru 180 degrees until you see the menu option
Re: Navigation System appears frozen
Posted: Sat Jul 02, 2022 10:29 am
by Pandjh
It may depend on software and hardware mix but I can still do this: