J12 Start stop power surge

General / Ordering Forum for the new 2021 (J12) Qashqai
commander cosector
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Joined: Fri Jun 17, 2022 9:00 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by commander cosector »

Mine does this too.
Has anyone got it sorted yet?
When mine goes in for service I will definitely mention it. It drives my wife mad and now drive with stop start switched off.

aristosv
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Joined: Tue Jun 30, 2015 1:24 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by aristosv »

It happened to me also in my J12. And if I wasn't already covering the break pedal, I would've hit someone.

Clearly this is ECU programming. The car thinks it should start, but in reality it should stay stopped. Thankfully they should be able to fix it with a firmware upgrade.

The workaround is to disable start/stop each time the car starts.
xaote
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Joined: Mon Nov 01, 2021 11:29 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by xaote »

Mine is booked in for the 27th to see if there has been an update to fix the issue.
I thought the service manager would have been able to have found that out from Nissan without the need of having my car for the afternoon.... But no.
He said he wasn't aware of the problem which I find hard to believe.
Regardless, I will report back.
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ophidian
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Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by ophidian »

It works as it is described ...at least mine. I saw it working differently on Volvo xc40.

Whenever you decrease deceleration gradient before stopping ECU things that you want to accelerate actually.

So now I do not change pressure on brake pedal and it works pretty fine.
April '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Blue/Black
xaote
Posts: 154
Joined: Mon Nov 01, 2021 11:29 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by xaote »

I am pleased to report a trip to the dealership for an update has resolved this stop/start surge issue.
I had it done a while ago but I wanted to test the system in all conditions before I posted.
The service manager was very coy about the details of the update.

Please note my car is the xtronic cvt gearbox so I can't say if this is a fix for MT cars.
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MikeGC
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Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

xaote wrote: Fri Jul 15, 2022 10:20 am I am pleased to report a trip to the dealership for an update has resolved this stop/start surge issue.
I had it done a while ago but I wanted to test the system in all conditions before I posted.
The service manager was very coy about the details of the update.

Please note my car is the xtronic cvt gearbox so I can't say if this is a fix for MT cars.
.
Thanks for reporting back on this issue.
It seems people pop on asking questions and get recommendations but never come back about a "fix".

Must call my dealer
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
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xaote
Posts: 154
Joined: Mon Nov 01, 2021 11:29 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by xaote »

MikeGC wrote: Fri Jul 15, 2022 3:21 pm
xaote wrote: Fri Jul 15, 2022 10:20 am I am pleased to report a trip to the dealership for an update has resolved this stop/start surge issue.
I had it done a while ago but I wanted to test the system in all conditions before I posted.
The service manager was very coy about the details of the update.

Please note my car is the xtronic cvt gearbox so I can't say if this is a fix for MT cars.
.
Thanks for reporting back on this issue.
It seems people pop on asking questions and get recommendations but never come back about a "fix".

Must call my dealer
I hope you get a helpful service manager too Mike.

It is nice to have the system working exactly as it should
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srbqashqai
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Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by srbqashqai »

xaote wrote: Fri Jul 15, 2022 10:20 am I am pleased to report a trip to the dealership for an update has resolved this stop/start surge issue.
I had it done a while ago but I wanted to test the system in all conditions before I posted.
The service manager was very coy about the details of the update.

Please note my car is the xtronic cvt gearbox so I can't say if this is a fix for MT cars.
So if I understood firmware upgrade fixed the issue?
If so can you tell me which version of the software you have now so I can tell to my dealer.

Thanks!
J12 Tekna Xtronic
xaote
Posts: 154
Joined: Mon Nov 01, 2021 11:29 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by xaote »

srbqashqai wrote: Sat Jul 16, 2022 3:33 pm
xaote wrote: Fri Jul 15, 2022 10:20 am I am pleased to report a trip to the dealership for an update has resolved this stop/start surge issue.
I had it done a while ago but I wanted to test the system in all conditions before I posted.
The service manager was very coy about the details of the update.

Please note my car is the xtronic cvt gearbox so I can't say if this is a fix for MT cars.
So if I understood firmware upgrade fixed the issue?
If so can you tell me which version of the software you have now so I can tell to my dealer.

Thanks!
Yes it has fixed the problem. I have driven the car for about 100 miles since the update and it is now working as it should.
Again, this is for the xtronic version. Hopefully there is one for manuals too.

Sorry, he wouldn't give me any details about the update
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srbqashqai
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Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by srbqashqai »

I'm on CVT as well, couldn't that update be seen on the infotainment screen when you list software version?

This is mine for example.

Or this us only infotainment software that has nothing to do with the ecu version?

swver_1.jpg

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