Connect 3 software update

ICE, Equipment, Options
colbetts
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Joined: Thu Apr 21, 2022 8:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by colbetts »

My local Nissan garage has had my J11 (68 plate) Acenta to do the free software update, but they said it was already on the latest update and didnt need doing. However the DAB channels are continuously dropping out and randomly changing channel! does anyone know what the latest update is, and how I can check that I am on it? TIA

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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum

Someone should be along shortly...
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
andy2019
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Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

D605 was the last update. But your system may show a diffrent version as a newer car and can only be updated by nissan. Dab not very good as i find it poor in certain areas so you'll just have to get used to it. Or tune in to FM stations 😉
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

If that truly is Connect 3 (map SDcard at top right of headunit) then no software update has been issued since production (2017).

Look in the Service Version of the System Menu:

Software F16A
Hardware 037
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
colbetts
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Joined: Thu Apr 21, 2022 8:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by colbetts »

I've just checked mine and the software version is F216. I can't see where the hardware version is shown. It is a connect 3 as shown.
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

colbetts wrote: Sat May 21, 2022 9:22 am I've just checked mine and the software version is F216. I can't see where the hardware version is shown. It is a connect 3 as shown.
Directly under the Software number you found should be the Hardware number
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
colbetts
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Joined: Thu Apr 21, 2022 8:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by colbetts »

The software number is the last item on the list! nothing underneath it.
I think I am either going to have to live with the occasional dropping out or look for a replacement unit.
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

colbetts wrote: Sat May 21, 2022 10:09 am The software number is the last item on the list! nothing underneath it.
I think I am either going to have to live with the occasional dropping out or look for a replacement unit.
...

That might not be a Connect 3...have you a picture of it? F216 is mentioned elsewhere in this forum. Do you have an SDcard at the top right for maps.

I'm sure there are no reports of DAB problems post 2017 (F16A software and on). All serious drop outs/reboots occurred before 2017 models ....on what maybe called Connect 2.

Personally I find DAB coverage poor and have reverted to FM. DAB has poor penetration out of towns and to some extent within cities. The cars DAB antenna itself is about 5ft off the ground and invites problems. A house antenna is at least 15 foot up. Perhaps ok in open areas..motorways etc and where transmitter coverage is good.

The upshot is that DAB (unlike FM) will take considerable time to return the radio program after dropping it. That is a characteristic of the DAB system. If the signal quality value falls below a specific level the DAB receiver disables processing until that specific level is returned and remains for some seconds. So a long time recovering.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
colbetts
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by colbetts »

20220520_122151.jpg

Sorry, I thought I had included a photo in my last post.

It has the SD slot top right so I have always assumed that it is a connect 3
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

That certainly looks like a Connect 3...as mine. Can you post the menu page (Service Version) like mine...as shown below. Mine is 2017 (67 Plate)

.....

DSC_0032.JPG

Last edited by calnorth on Sun May 22, 2022 1:20 pm, edited 1 time in total.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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