rear o/s door locked

Non-Technical Nissan QashQai chat. Mk2, Mk3
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conrail
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Location: Teesside
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by conrail »

Nissan Qashqai 1.6 dCi Tenka 5 door hatchback
twice in the past month my rear o/s door has been locked from the outside, no problem with other doors and the child lock is not on, I can reach in from the from and pull the inside handle and the door will open,
due to wearing hearing aids and glasses I use a face visor rather than a mask, I keep the visor on the rear o/s seat headrest and when I go to get the visor out I have been locked out of the rear o/s, anybody any suggestions on this, all help and advice appreciated

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gloucester
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

This has been reported several times on the forum. I can only suggest you do a search since I can't remember what the issue was.

Try a targeted Google search https://www.google.com/search?q=qashqai ... rums.co.uk since that's an easier method than using the integrated search routine in my experience.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Looks like the old intermittency problem.... :roll:

All doors are commanded to lock/unlock by the Body Control Module (BCM) after triggering from the keys/door buttons. So thats a mixture of electronic/electrics and mechanical plus wiring. Likely needs inspecting with the door card off?

I guess you repeat key lock/unlock to see if it'll release lock?
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by conrail »

thank you gloucester, interesting articles, and calnorth, next time it happens I will try to lock/unlock and see what happens, I appreciate your help and advice
Pandjh
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh »

For me it was a mechanical issue related to the child lock/door lock. A liberal spraying of lubricating oil did the trick.
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Gel
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

try


2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by conrail »

tried lock and unlock but failed to unlock the door, had to use internal handle
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

conrail wrote: Thu Jan 06, 2022 6:23 pm tried lock and unlock but failed to unlock the door, had to use internal handle
...

Its difficult to determine the fault. It is an actuator driven from the BCM via wiring of course. Would need to check the actuator and which requires the door card off.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
Squashy2
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Squashy2 »

From my experience, having similar issues with both front and rear doors (nearside) the culprit in both cases was a faulty door lock actuator, luckily my Warranty covered this.
However, they did think the front may have been a faulty cable? But after stripping and testing it a new actuator was fitted.
Can now enter and exit the car without issue.
2018 Acenta 1.2 DIG-T in Gunmetal grey.
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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by conrail »

put my car in for service and mot and mentioned the door, under warranty, garage stated the could not find the fault, still have information down on the service sheet so if it happens again I will contact Nissan directly and see what they say
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