Radar Problems

General Information Forum for the J11 QashQai. (Formerly Order Forum)
Mark65
Posts: 89
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Hi,
I like my qashqai (2019 Diesel) very much but I've had the car put the emergency brakes on now 5 times , one time a car nearly went into the back of me.
These 4 previous times were on slightly curved roads some with a small incline, however yesterday was on a straight road with slight incline, which I use multiple times a week, a single car was coming towards me and bang red alarm light and brakes slammed on, I could here the abs being used, it's just a matter of time before this happens and someone does go into me from behind, how the hell do you explain to the police the car brakes on its own?.
I've spoke to my dealership where I got the car from and they said there was no recall on mine and unfortunately is does happen, wtf ....., The women in the service desk says it does it with her's, I have to disable it when I have my wife or daughter in the car as it's just to violent when it happens
Does anyone know if I can just unplug it?, I've never needed things like this in 30+ years of driving.
If it can't be sorted I will have to think about changing the car.
Anybody else had this problem?
Thanks
Mark
Last edited by Mark65 on Sun Nov 14, 2021 10:08 am, edited 1 time in total.
2019 Qashqai Acenta Premium 1.5 dCi

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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

What year is it...the radar fix (update) was about 2019.

There have been a number of complaints about it on this site circa 2017/18 but has not occurred since the update.

The dealership is wrong so get onto Nissan UK Customer Services...it is very dangerous.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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Weasel
Posts: 394
Joined: Sun May 26, 2019 6:31 am
Location: West Yorkshire
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Weasel »

My 2019 Diesel has had both updates ( I think there were 2 including a revised radar unit ) last year.

So, tell the Dealer to stop messing you about and do the updates.
19 plate 1.5dCi n-connecta in Magnetic Red
Mark65
Posts: 89
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Hi, it's a 2019, registered 18/03/19, so it's book time off work which is never reimbursed even when a fault is found, unfortunately I've just started a new job so can't take the time off, I might phone another dealer up and see if they will tell me if it's been updated.
At this time I turn it off when I start to use it, I'm wondering what happens if it's just uplugged.
I miss my 2004 Almera lol.
2019 Qashqai Acenta Premium 1.5 dCi
Mark65
Posts: 89
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Thanks Weasel, I work from home thurs and frid so will call a closer dealership and see what's what.
2019 Qashqai Acenta Premium 1.5 dCi
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Weasel
Posts: 394
Joined: Sun May 26, 2019 6:31 am
Location: West Yorkshire
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Weasel »

No problem, pal...always a good idea to try another dealership, the difference can be like night and day.

Ask them to pull up the entire recall history for the car and that way you will know if it has been done already.
19 plate 1.5dCi n-connecta in Magnetic Red
phatboy
Posts: 166
Joined: Tue Jul 23, 2019 12:26 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by phatboy »

Mine is a couple of months older, and had 3 updates since then. The most recent one was in the summer, and it made the most noticeable improvement
2018 Qashqai Tekna + DCT Dig-T 160
Mark65
Posts: 89
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Thanks for the info phatboy
2019 Qashqai Acenta Premium 1.5 dCi
lewisbryant
Posts: 336
Joined: Sat Feb 23, 2019 7:27 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by lewisbryant »

Personally if its that bad then I'd suggest telling them you want it re calibrated, you can have these radars out of calibration and they can be pointing in the wrong direction ( setup incorrectly) and set the system off. If its still doing it then its probably an issue with the radar itself and recommend getting it replaced. I can check software levels if you can tell me what your radar and ADAS 2 current software levels are.
Mark65
Posts: 89
Joined: Wed Jun 23, 2021 7:55 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Mark65 »

Thanks lewisbryant, I can't tell you what the software is as I don't know where to find it .
I called Wigan Nissan and they said they can't tell me if the car has had an update unless I take time off work and take it in to check?, Would this not be on my card history? They did admit having a few qashqais in for this problem.
More bloody technology to go wrong, can I not just unplug the radar.

Mark
2019 Qashqai Acenta Premium 1.5 dCi
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