Rear Door lock

Bodywork & Interior problems
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StampyNTFC
Posts: 61
Joined: Mon Aug 23, 2021 12:26 pm
Location: Peterborough, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by StampyNTFC »

Hi all,

I've got a problem with my 2019 QQ in that my rear drivers door is locked PERMANENTLY - doesn't open from either the inside or outside handle...

When I got the car originally in April from my local Motorpoint branch, I took it back a few days after as the same door was intermittently staying locked - and they had it in for a day to look at, before they "fixed" it.

Door has been fine since then, but has now started playing up again...

Is this going to be a trip into my Nissan dealer???
Drives a 19 plate Qashqai...

Go seize the day
Wake up and say
This is an extraordinary life

John Wetton (1949-2017)

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calnorth
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Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

I would think thats a Nissan job...being locked. And somewhat unreliably fixed earlier.

I suspect the cabin door card is near impossible to get off without major damage...but somebody may know a trick?
Mk2 Qashqai Facelift - J11b (2017–and onward)
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Squashy2
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Joined: Mon May 03, 2021 4:40 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Squashy2 »

I'm going to hazard a guess that it will need a trip to your Nissan Dealership if the door cannot be opened, maybe they have a magic way to dismantle the door as it is.
We had a similar situation albeit the other side but luckily it could be opened from the inside, had the faulty door lock actuator replaced under warranty.
Good luck and please let us know how you get on for future reference.
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DaveBerlin
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Stampy, as part of your Purchase Price you got a 3 year Guarantee and it should be used let them correct for you FOC. If it is a Manufacturing Fault it’s down to the Dealer & Nissan. You never know when it’s a DIY Job (even if you enjoy repairing) what will be damaged and then in the end will it work. Hopefully you will get it fixed - Dave 👍
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gloucester
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Surely it's a warranty job - what makes you think it isn't?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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StampyNTFC
Posts: 61
Joined: Mon Aug 23, 2021 12:26 pm
Location: Peterborough, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by StampyNTFC »

I'll pop in my (extremely) local Nissan dealer and ask....
Drives a 19 plate Qashqai...

Go seize the day
Wake up and say
This is an extraordinary life

John Wetton (1949-2017)
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StampyNTFC
Posts: 61
Joined: Mon Aug 23, 2021 12:26 pm
Location: Peterborough, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by StampyNTFC »

Firstly, apologies for the delay in getting back on here..

Totally forgot about it, as the door suddenly started working again - however you now can't open it from the OUTSIDE or the INSIDE.

It's going into my local Nissan Dealer on Thursday!!
Drives a 19 plate Qashqai...

Go seize the day
Wake up and say
This is an extraordinary life

John Wetton (1949-2017)
User avatar
StampyNTFC
Posts: 61
Joined: Mon Aug 23, 2021 12:26 pm
Location: Peterborough, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by StampyNTFC »

Just an update...

It's a faulty door lock - so it's being replaced under warranty..

Just awaiting a phone call when the part arrives to book it back into have it done!!!
Drives a 19 plate Qashqai...

Go seize the day
Wake up and say
This is an extraordinary life

John Wetton (1949-2017)
User avatar
StampyNTFC
Posts: 61
Joined: Mon Aug 23, 2021 12:26 pm
Location: Peterborough, UK
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by StampyNTFC »

Goes back into my local Nissan Dealer on Tuesday!

I'll get them to look at the Sat Nav as well, for the "USB error" I keep getting when I try to do map updates!
Drives a 19 plate Qashqai...

Go seize the day
Wake up and say
This is an extraordinary life

John Wetton (1949-2017)
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