Nissan Connect keep restarting - update failed - no sound

ICE, Equipment, Options
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m112
Posts: 36
Joined: Sat Sep 16, 2017 12:23 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by m112 »

Hello,

My audio unit started to cause problems today. (j11 2015)

The unit keeps restarting every few minutes, I cannot get any sound from DAB nor from FM or Bluetooth.
I can connect my phone fine - but there is no sound.

Every so often it restart and trying to do firmware update - after 60sec it timed out. see the photo

https://ibb.co/GxxjfFh

We dont have any thing in the usb, the Software version is 304 or 302 from top of memory

I tried locating the fuse - I tried couple of them with the name AUDIO but none of the cut the power to the head unit.

Any thoughts to get it sorted please?

Makara
Posts: 21
Joined: Thu Sep 24, 2015 8:41 am

Post by Makara »

Did you manage to resolve this? MIne just randomly started doing this when I used the car this morning.
2014 Qashqai 1.2 DIG-T Tekna
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