Passenger door of 2018 Qashqai won't open from inside.

ICE, Equipment, Options
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Olliec
Posts: 2
Joined: Mon Sep 21, 2020 10:30 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Olliec » Mon Sep 21, 2020 10:38 am

Hi everyone,
Recently my passenger door has stopped opening from the inside. I have tried locking and unlocking etc but makes no difference. Has anyone else had this problem and know the solution?

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calnorth
Posts: 2662
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth » Mon Sep 21, 2020 11:11 am

So your key and external pax side button opens it?
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta

lewisbryant
Posts: 296
Joined: Sat Feb 23, 2019 7:27 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by lewisbryant » Mon Sep 21, 2020 7:21 pm

Dont suppose your child lock is on by anychance?

Pandjh
Posts: 621
Joined: Sat Feb 04, 2017 11:34 am
Location: South-East England
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh » Mon Sep 21, 2020 8:05 pm

Had it happen on my 2009 a couple of times, a liberal spraying of the mechanism inside the door frame with WD40 was needed. Spray in all directions into the hole where the lock is as a first step.

I was able to undo the screws holding the lock to the door frame and so also spray a wider area.

Until I did that the passenger had to wind the window down and reach for the exterior handle to open the door.
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)

Olliec
Posts: 2
Joined: Mon Sep 21, 2020 10:30 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Olliec » Tue Sep 22, 2020 8:16 am

Hi,
There is no child lock on the front passenger door. I saw another post where it said to undo the 3 screws at the side of the door and to see if there is a child lock mechanism inside the panelling but this was not the case. I rang nissan and asked if it is covered by the 3 year warranty and they said yes as long as it hasn't been damaged by poor handling. so i might go down that route. I just would be embarrassed is it turned out to be something simple i could have fixed.

olid
Posts: 1
Joined: Tue Nov 30, 2021 12:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by olid » Tue Nov 30, 2021 12:53 pm

Just had the same problem. Initially found reports of removing the three screws and reset the child lock through the opening, but I couldnt see any switch. So took the door apart and removed the whole lock, to find that there is now a plastic cover around the lock which covers the child lock switch - but its still there. Reset the switch, and fixed a small piece of plastic in the hole to stop it from switching again.

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gloucester
Posts: 4734
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester » Tue Nov 30, 2021 12:57 pm

Welcome to this forum.

Thanks for the advice
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

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