Nissan Connect 4 Update - Call Issues

[amz2740]

Hi all, so I've had my J11b (2019) for approx 2 weeks now everything was going fine until I did a manual wireless update to the latest software version (0821).

Since then, the Bluetooth has been VERY temperamental for calls in the car. E.g calls cutting off, people can't hear me, I can't hear them, massive delays before the call appears on the screen. I didn't have any of these issues for the week I was using just prior to the update.

I've tried all the obvious thing...

- restarted phone
- unpaired / repaired Bluetooth device
- hard reset the infotainment system

I guess my questions were...

1) Does anyone know if it's possible to reinstall the same version (as when I check for updates it's showing I have the latest one no option to reinstall.

2) can you rollback software versions

3) is this sort of thing covered under the 1 year nissan warranty

I've contacted my dealer already who will get back to me after the weekend, just wanted to check on here if anyone has experienced anything similar. Thanks

[amz2740]

I don't want to speak to soon as not fully tested, but I think a factory reset of the phone may have fixed the connection issues.

[Pandjh]

I don't want to speak to soon as not fully tested, but I think a factory reset of the phone may have fixed the connection issues.

Fingers crossed... as I've not heard of others with any such issues on 0821.