I’m not sure really whether to post this, but I’m hoping someone may have been in my position so that I’m prepared for Friday.
My 21 Qashqai that I’ve had since new leaks in the driver footwell and passenger side door. It was booked in 6 months ago and they diagnosed the problem as the windscreen. It was only booked in almost 2 weeks ago for replacement due to another part.
Anyway, that didn’t resolve the issue and they can’t figure out a way to repair it. They have said that they’ve got until this Friday, then we need to discuss options to refuse the car/new car.
Has anyone gone through this before? I’m a bit peeved to be honest - a ‘like for like’ would likely mean a second hand car, which I don’t know how it’s been looked after/driven previously. If I start again, car prices and interest rates have increased significantly.
Of course, these are just scenarios I have thought of based on ombudsman guidance, but if anyone has any tips/knowledge, I’d be grateful
