Battery Replaced after 6 weeks

General / Ordering Forum for the new 2021 (J12) Qashqai
monksy74
Posts: 3
Joined: Fri Dec 10, 2021 3:38 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by monksy74 » Fri Dec 10, 2021 3:56 pm

Hi,

Joined to post this. Got my new Qashqai Tekna Xtronic about 6 weeks ago. Only done 600 miles, but I really like it.

Went out in it on Wed and a couple of hours later someone told me I'd left the lights on. Odd as they're automatic. Went to the car and everything was dead - I could unlock it by pressing the remote button, but not the keyless door handle button.

Pressing the start button did nothing and couldn't turn the lights off. RAC were very busy so asked if they could come Thursday morning as I was at home.

When they came they jump started it and the alarm started going off along with "Battery Management Fault See Dealer" and "System Fault" warnings. They said their test said the battery needed replacing. They disconnected and re-connected the battery which stopped the alarm and stopped the warnings.

I drove it to the dealer and left it with them. They've had a look today and replaced the battery.

We've had 3 previous Qashqais and all have had the battery replaced under Warranty. I wasn't expecting it with the new one and definitely not this soon.

Hopefully a one off dodgy battery

Exskoda
Posts: 158
Joined: Tue Aug 24, 2021 12:44 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Exskoda » Fri Dec 10, 2021 4:33 pm

My neighbor had a j12 and same thing happened to him after 3 weeks owning the car. I have asked them already before I pick up car to check voltage in battery.
Before Skoda Karoq SEL, virtual dash, heated screen.

Now: J12 Nissan Qashqai
1.3 DiG-T MH 158 Xtronic Tekna, Automatic, Petrol arrived 23/12/21

monksy74
Posts: 3
Joined: Fri Dec 10, 2021 3:38 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by monksy74 » Fri Dec 10, 2021 5:11 pm

That's interesting - they told me I was the first one. I felt special until reading this.

When I went to collect it they asked me to answer a load of questions about the state before powering off, how I locked it, whether I'd used the Connect app in between and the state when I went back to it.

User avatar
gloucester
Posts: 4502
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester » Fri Dec 10, 2021 5:18 pm

All I can say is "Here we go again!"
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

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calnorth
Posts: 2616
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth » Sat Dec 11, 2021 8:36 am

What Battery make is this?
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta

EJT19
Posts: 54
Joined: Sun Nov 21, 2021 7:55 pm
Location: Wakefield
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by EJT19 » Sun Dec 12, 2021 2:03 pm

Interesting as I’ve just got in mine and it’s done the same thing.

Mines a manual though.

I don’t really have time to be taking it to a dealer as it’s 30 miles from me as well and I rely on the car for work.

Disappointing really having only had it 2 weeks today!

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User avatar
calnorth
Posts: 2616
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth » Sun Dec 12, 2021 2:26 pm

Isn't RAC Recovery/Support available for you to call? If its the Battery they can change it
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta

EJT19
Posts: 54
Joined: Sun Nov 21, 2021 7:55 pm
Location: Wakefield
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by EJT19 » Sun Dec 12, 2021 2:57 pm

I believe I got RAC cover with the warranty so I will call them.

Thank you :)

Exskoda
Posts: 158
Joined: Tue Aug 24, 2021 12:44 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Exskoda » Sun Dec 12, 2021 3:19 pm

EJT19 wrote:
Sun Dec 12, 2021 2:57 pm
I believe I got RAC cover with the warranty so I will call them.

Thank you :)
My neighbor had rac out they couldn't do much had to go to dealer.
Before Skoda Karoq SEL, virtual dash, heated screen.

Now: J12 Nissan Qashqai
1.3 DiG-T MH 158 Xtronic Tekna, Automatic, Petrol arrived 23/12/21

EJT19
Posts: 54
Joined: Sun Nov 21, 2021 7:55 pm
Location: Wakefield
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by EJT19 » Sun Dec 12, 2021 3:37 pm

Yeah, they just said it would be pointless them coming out and advised to just drive it to the dealer rather than ringing them so they don’t try and fob me off 😂

I’ve just started it again and the lights have gone off. I’m on a long drive tomorrow so hopefully if it is the battery, it may sort itself out. If it re appears I’ll take it in

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