Qashqai 2019 1.3 engine problem after thermostat replacement

Forum for Engine, Exhaust, Drivetrain, ECU
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Qashqai987
Posts: 2
Joined: Mon Aug 26, 2024 3:41 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Qashqai987 »

Hi there,
Caveat that I know absolutely nothing about cars (sorry) but after discussing what happened to my Qashqai with a couple of cab drivers who said it was really strange, I came across the forum and wanted some advice. TIA.
I have a 68 plate Qashqai and unfortunately had the same dreaded issue as many others on here on Tuesday. Driving in the outside lane of the motorway and car just cut out with no warning whatsoever. No opportunity to get to hard shoulder and 5 month old baby in the back :cry:
Was recovered to our local Nissan garage (Highways agency took me and baby to services following moving car to hard shoulder as said we shouldn’t stay where we were. RAC said they couldn’t look at the car and could only tow somewhere as I wasn’t with it anymore). Nissan Lookers advised new engine thermostat and coolant and 4 new spark plugs due to engine overheat at cost of £808. Advise they would then need to check engine for damage. Paid the money and repairs done and advised by Nissan that definitely no damage to engine (interestingly the video they have sent me which shows them examining the car is just 45 seconds of them videoing the reg plate- I have only just looked at it now since coming across this forum!).
However the car now sometimes fails to start when pressing the ignition or sounds as if it struggles to start (I don’t know how to word this more technically). I presume I should be concerned but not sure what to do as the garage are saying there are no error codes and engine is fine. Should I stop driving the car? I definitely do not want to end up in the same (terrifying) position again but it is my only car! I don’t want to keep paying Nissan money for “diagnostics” either.
Will also contact Nissan re possible “goodwill” as car bought from them and always had Nissan service.

Pandjh
Posts: 840
Joined: Sat Feb 04, 2017 11:34 am
Location: South-East England
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh »

hkphooey wrote: Sun Aug 25, 2024 7:37 pm Sure, but if my car is a 2019, should it be using this part number? Or an older version?
I'll get it done for my peace of mind, but what if this part wasn't available in 2019?
hkphooey, yes you should use this part number, this is the latest one available for this model of the Qashqai. This is the part a Nissan Dealer fitted to my own 2019 Tekna. The part number is different from the one that was used in 2018/2019 though as they replaced the original part number some time in 2020.
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
Pandjh
Posts: 840
Joined: Sat Feb 04, 2017 11:34 am
Location: South-East England
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh »

Qashqai987 wrote: Mon Aug 26, 2024 4:00 am Hi there,
Caveat that I know absolutely nothing about cars (sorry) but after discussing what happened to my Qashqai with a couple of cab drivers who said it was really strange, I came across the forum and wanted some advice. TIA.
I have a 68 plate Qashqai and unfortunately had the same dreaded issue as many others on here on Tuesday. Driving in the outside lane of the motorway and car just cut out with no warning whatsoever. No opportunity to get to hard shoulder and 5 month old baby in the back :cry:
Was recovered to our local Nissan garage (Highways agency took me and baby to services following moving car to hard shoulder as said we shouldn’t stay where we were. RAC said they couldn’t look at the car and could only tow somewhere as I wasn’t with it anymore). Nissan Lookers advised new engine thermostat and coolant and 4 new spark plugs due to engine overheat at cost of £808. Advise they would then need to check engine for damage. Paid the money and repairs done and advised by Nissan that definitely no damage to engine (interestingly the video they have sent me which shows them examining the car is just 45 seconds of them videoing the reg plate- I have only just looked at it now since coming across this forum!).
However the car now sometimes fails to start when pressing the ignition or sounds as if it struggles to start (I don’t know how to word this more technically). I presume I should be concerned but not sure what to do as the garage are saying there are no error codes and engine is fine. Should I stop driving the car? I definitely do not want to end up in the same (terrifying) position again but it is my only car! I don’t want to keep paying Nissan money for “diagnostics” either.
Will also contact Nissan re possible “goodwill” as car bought from them and always had Nissan service.
Wishing you good luck Qashqai987, don't want to be a doomsday merchant but I have seen other reports of Nissan saying the engine was fine after a thermostat housing failure and then being proved subsequently wrong.
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
hkphooey
Posts: 168
Joined: Mon Feb 08, 2016 12:43 pm

Post by hkphooey »

trout wrote: Sun Aug 25, 2024 6:48 pm
Nuckingfuts wrote: Sun Aug 25, 2024 8:08 am
hkphooey wrote: Sun Aug 25, 2024 7:03 am


Wow well I'm not sure what to do now....I thought this would be a solution...it's got me worried I've only had the car since Thursday purchased and delivered maybe send it back under the 14 day distance selling act 😪
Condition of mine in picture looks OK ATM 😬
I don't suppose there's anyway to tell what version I have just looking at it? It has a QR code sticker 😆
If you look at some older posts, people have been able to scan that qr code and identify which part they have but personally I can’t see the point. I’ve seen no official statement from Nissan saying the latest part is a fix for this issue, in fact they’ve been very ignorant of the issue as a whole. The updated part could be for something completely different and the only difference in the parts is an area that’s on the opposite side to the part that fails. To be as cautious as possible, I personally would consider the shelf life of both parts to be 4-5years regardless of which part they are and replace them when they get to that age. Much cheaper than a new engine.
I think it would be irresponsible for anyone to tell you the latest part is a permanent solution without any evidence to back it up as that would leave them open to blame if in 4-5 years these newer parts start failing.
You might be lucky and never have an issue but it’s a risk that I wouldn’t take.
Like I said, just my opinion of course
I’d totally agree with that, it just happens to be the current part number, doesn’t mean it’s been modified or indeed rectified.
My car is a 2020 and my housing looks like new, but if I decide to keep the car another year I’ll replace it as a matter of just fitting a brand new one which should last another four or five years without exploding.
It will be my last Qashqai though, I’m not a big fan of the latest shape ones, and I feel utterly let down by Nissan.
S.
As said "Nissan" are not going to admit to the issue so why would they confirm they have "upgraded" the part at that would be admission by default kind of.
It's strange the same thing isn't happening as much with Renault and also Mercedes .
Either way a massive sh*t show on the same scale as the ecoboost Ford problem which they have only just admitted to.

I can't see them being able to fend this off for much longer, it just needs ONE popular media outlet to run a story and that's it...
Another thing I'm surprised is why hasn't a Chinese or similar company got onto this and produced a fix copy part maybe made of cast metal .... I remember such things happening back in my Vauxhall astra CDTi days ,the scene was big and egr fixes etc came out via third parties or modded parts .
Beware the dreaded thermostat housing time bomb :shock:
hkphooey
Posts: 168
Joined: Mon Feb 08, 2016 12:43 pm

Post by hkphooey »

Pandjh wrote: Mon Aug 26, 2024 5:25 am
hkphooey wrote: Sun Aug 25, 2024 7:37 pm Sure, but if my car is a 2019, should it be using this part number? Or an older version?
I'll get it done for my peace of mind, but what if this part wasn't available in 2019?
hkphooey, yes you should use this part number, this is the latest one available for this model of the Qashqai. This is the part a Nissan Dealer fitted to my own 2019 Tekna. The part number is different from the one that was used in 2018/2019 though as they replaced the original part number some time in 2020.

Mate this is my point exactly! So if this part was from 2020 and was "supposedly" redesigned I know we don't know for sure then it's been replaced from factory? Not original to the car....from my experience P/N's don't normally change unless manufacturers change or the part is modified....
Beware the dreaded thermostat housing time bomb :shock:
hkphooey
Posts: 168
Joined: Mon Feb 08, 2016 12:43 pm

Post by hkphooey »

Also on the topic of contacting media outlets such as Auto Express, etc., to publish a story, I don't think this is the right approach. They will likely ignore it as they are heavily funded by car manufacturers.

The best thing to do, which I have already done, is to comment on all the QQ reviews (big or small) via YouTube with a standard reply regarding this issue, relating it to the Ford EcoBoost-type scandal.

It will bring it to the attention of many potential buyers and also allow a YouTuber to jump on this and potentially give them the scoop of being the first to report it. Then it will snowball, affecting views from all other reviewers wanting the thousands of views that this would bring them.

So, guys, get commenting on as many YouTube reviews as you can. There are many out there for this car and engine. I've already started.
Beware the dreaded thermostat housing time bomb :shock:
Nuckingfuts
Posts: 37
Joined: Sun Sep 20, 2020 7:54 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Nuckingfuts »

If the part number change was in 2020 and these failures only started happening around a year ago then I highly doubt the part was modified to fix this issue. I would also imagine Nissan would be clearly stating the newer part has been designed to fix the issue rather than deny everything allow this shit storm to grow. With that in mind then I really don’t think part numbers matter at all, it’s how long they’ve been used for
Last edited by Nuckingfuts on Mon Aug 26, 2024 11:06 am, edited 1 time in total.
hkphooey
Posts: 168
Joined: Mon Feb 08, 2016 12:43 pm

Post by hkphooey »

Nuckingfuts wrote: Mon Aug 26, 2024 10:53 am If the part number change was in 2020 and these failures only started happening around a year ago then I highly doubt the part was modified to fix this issue
But the majority are 2019 and late 2018 cars mate?
How can a car manufactured in the past have a 2020 part?
Last edited by hkphooey on Mon Aug 26, 2024 11:09 am, edited 1 time in total.
Beware the dreaded thermostat housing time bomb :shock:
Nuckingfuts
Posts: 37
Joined: Sun Sep 20, 2020 7:54 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Nuckingfuts »

hkphooey wrote: Mon Aug 26, 2024 11:05 am
Nuckingfuts wrote: Mon Aug 26, 2024 10:53 am If the part number change was in 2020 and these failures only started happening around a year ago then I highly doubt the part was modified to fix this issue
But the majority are 2018 and 2019 cars mate?
How can a car manufactured in the past have a 2020 part?
Maybe the part number change was earlier, either way, that’s not the point, the point is it changed years before they started failing.
What I’m worried about is this false assumption that the newer part number is problem free. I’ve seen no evidence to support that theory, only people guessing.
Last edited by Nuckingfuts on Mon Aug 26, 2024 11:14 am, edited 1 time in total.
hkphooey
Posts: 168
Joined: Mon Feb 08, 2016 12:43 pm

Post by hkphooey »

Nuckingfuts wrote: Mon Aug 26, 2024 11:08 am
hkphooey wrote: Mon Aug 26, 2024 11:05 am
Nuckingfuts wrote: Mon Aug 26, 2024 10:53 am If the part number change was in 2020 and these failures only started happening around a year ago then I highly doubt the part was modified to fix this issue
But the majority are 2018 and 2019 cars mate?
How can a car manufactured in the past have a 2020 part?
Maybe the part number change was earlier, either way, that’s not the point, the point is it changed years before they started failing

Right so you are saying the "latest" part number does not mean it's manufactured in 2020 or after?....seems there's no conclusion to future proofing other than the warranty of the new part fitted which I think is 12 months
Beware the dreaded thermostat housing time bomb :shock:
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