Nissan connect system cuts out and reboots

ICE, Equipment, Options
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RichT123
Posts: 2
Joined: Tue May 07, 2019 12:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by RichT123 »

Looking for some advise on a subject that seemed to effect lots of people in this forum and others but I can't find any new posts or even one that confirms what the problem was?
The radio, cd or what ever you are playing cuts out intermittently, had the problem and then it seemed to go away and now it's back with a vengeance.
I have tried turning of the Rds connections, factory reset to remove all Bluetooth connections, I have read many people saying a software update didn't help, has anyone had this problem fixed ?

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MikeGC
Posts: 1850
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

I had something similar on my Juke and my first QQ.
Software update completely sorted it out.
It’s a free service from your dealer, get it done 'cos it can’t make it worse
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

If the software update doesn't correct the problem then the headunit is very likely faulty and massively expensive to repair.

Commonly the update corrects it.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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