Music usb not recognised, any recommendations?

General Information Forum for the J11 QashQai. (Formerly Order Forum)
amz2740
Posts: 48
Joined: Mon Jun 28, 2021 2:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by amz2740 » Sat Aug 21, 2021 1:21 pm

Hi all, so I've tried a few usbs in my recently purchased qashqai - none of which are being recognised.

To make sure it wasn't a an issue with the usb port itself, I tried using an iPhone wire and phone which was picked up fine and started indexing.

I've tried maybe 2/3 SanDisk UBS so far between 32gb and 64gb, formatted as fat32.

Some were full of mp3s, others with just one song to test.

I noticed similar posts have been created before but I still couldn't find a solution. I wanted to ask if anyone can recommend any specific usb sticks that are working for them so I can buy that specific one and test?

Any other general advice/info would be much appreciated.

Thank you
2016 (65 Plate) 1.6 dCi Tekna, black

andy2019
Posts: 365
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 » Sat Aug 21, 2021 1:35 pm

I use 8gb toshiba usb stick never had a problem. Try a diffrent make if you have had no luck with sandisk.

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gloucester
Posts: 3736
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester » Sat Aug 21, 2021 2:26 pm

I only tried two but both were recognised without issue. The first was an unbranded freebee. The second - which I'm still using in my Ignis - is a SanDisk Cruzer Blade 32Gb:

Image
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

amz2740
Posts: 48
Joined: Mon Jun 28, 2021 2:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by amz2740 » Sat Aug 21, 2021 3:43 pm

andy2019 wrote:
Sat Aug 21, 2021 1:35 pm
I use 8gb toshiba usb stick never had a problem. Try a diffrent make if you have had no luck with sandisk.
Thanks Andy, do you know the specific model it was?
2016 (65 Plate) 1.6 dCi Tekna, black

amz2740
Posts: 48
Joined: Mon Jun 28, 2021 2:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by amz2740 » Sat Aug 21, 2021 3:44 pm

gloucester wrote:
Sat Aug 21, 2021 2:26 pm
I only tried two but both were recognised without issue. The first was an unbranded freebee. The second - which I'm still using in my Ignis - is a SanDisk Cruzer Blade 32Gb:

Image
Thanks!
2016 (65 Plate) 1.6 dCi Tekna, black

squidly789
Posts: 1
Joined: Thu Aug 19, 2021 2:17 pm
Qashqai Model: Mk.1 Qashqai Facelift - J10b (2010–2013)

Post by squidly789 » Sat Aug 21, 2021 4:41 pm

HI. HAD THE SAME PROBLEM WITH MY CAR 2012 N-TEC+. HAD THE USB PORT REPLACED BUT STILL WOULD NOT PLAY USB. THE ANSWER IS TO USE AN SD CARD WITH A CARD READER AND IS RECOGNISED EVERY TIME. HOPE THAT HELPS

amz2740
Posts: 48
Joined: Mon Jun 28, 2021 2:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by amz2740 » Sat Aug 21, 2021 6:14 pm

squidly789 wrote:
Sat Aug 21, 2021 4:41 pm
HI. HAD THE SAME PROBLEM WITH MY CAR 2012 N-TEC+. HAD THE USB PORT REPLACED BUT STILL WOULD NOT PLAY USB. THE ANSWER IS TO USE AN SD CARD WITH A CARD READER AND IS RECOGNISED EVERY TIME. HOPE THAT HELPS
Thanks do you mean like a usb stick that has an SD card reader built in on the side? As the only SD slot I think I have is for the maps? Have you got an example link so I can see please?
2016 (65 Plate) 1.6 dCi Tekna, black

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calnorth
Posts: 2415
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth » Sun Aug 22, 2021 8:19 am

amz2740 wrote:
Sat Aug 21, 2021 6:14 pm
squidly789 wrote:
Sat Aug 21, 2021 4:41 pm
HI. HAD THE SAME PROBLEM WITH MY CAR 2012 N-TEC+. HAD THE USB PORT REPLACED BUT STILL WOULD NOT PLAY USB. THE ANSWER IS TO USE AN SD CARD WITH A CARD READER AND IS RECOGNISED EVERY TIME. HOPE THAT HELPS
Thanks do you mean like a usb stick that has an SD card reader built in on the side? As the only SD slot I think I have is for the maps? Have you got an example link so I can see please?
......

Thats an interesting approach to the perennial problem of USB sticks variously connecting to these half baked headunits or not...usually not. Noticeably most USB sticks work flawlessly on Windows or Linux but Nissan head units not so much. Theres a multi step process (Enumeration) for a USB master (host) to connect, recognise and install the correct port driver to handle the USB device (slave). As pic below....simple NOT.

I have Kingston and Sandisk (various) USB sticks and all work flawlessly on Windows and Linux OS. Only the Sandisk (Blade) at max 8GB works on my 2017 Nissan LCN 3 box.

I have a USB multi Card reader which I'll try today with the pile of SD cards I have...on the Nissan box that is.

...........

Screensh16.png

Last edited by calnorth on Sun Aug 22, 2021 10:19 am, edited 2 times in total.
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

amz2740
Posts: 48
Joined: Mon Jun 28, 2021 2:38 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by amz2740 » Sun Aug 22, 2021 8:58 am

calnorth wrote:
Sun Aug 22, 2021 8:19 am
amz2740 wrote:
Sat Aug 21, 2021 6:14 pm
squidly789 wrote:
Sat Aug 21, 2021 4:41 pm
HI. HAD THE SAME PROBLEM WITH MY CAR 2012 N-TEC+. HAD THE USB PORT REPLACED BUT STILL WOULD NOT PLAY USB. THE ANSWER IS TO USE AN SD CARD WITH A CARD READER AND IS RECOGNISED EVERY TIME. HOPE THAT HELPS
Thanks do you mean like a usb stick that has an SD card reader built in on the side? As the only SD slot I think I have is for the maps? Have you got an example link so I can see please?
......

Thats an interesting approach to the perennial problem of USB sticks variously connecting to these half baked headunits or not...usually not. Noticeably most USB sticks work flawlessly on Windows or Linux but Nissan head units not so much. Theres a multi step process (Enumeration) for a USB master (host) to connect, recognise and install the correct port driver to handle the USB device (slave). As pic below....simple NOT.

I have Kingston and Sandisk (various) USB sticks and all work flawlessly on Windows and Linux OS. Only the Sandisk (Blade) at max 8GB works on my 2017 Nissan LCN 3 box.

I have a USB multi Card reader which I'll try today with the pile of unusable cards I have...on the Nissan box that is.

...........
Thanks for the detailed info, can you please let me know how you get on with the multi card usb reader as I don't have one to test with thanks.
2016 (65 Plate) 1.6 dCi Tekna, black

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calnorth
Posts: 2415
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth » Sun Aug 22, 2021 12:44 pm

Attempted a test with a SANDISK ImageMate All-in-One USB 2.0 Reader/Writer (SDDR-189). Using a 32GB Sandisk Ultra Micro SDHC card.

Result was complete fail....dead. The headunit was unable to power the reader/writer. However, this is a reader/writer and not reader only.

As regards the readers I see on eBay. I have no idea whats in them..anything from 4 wires to a small interface ...don't know.

The rig I used..reader/writer/sd card/USB cable (1mtr) works perfectly on Windows/Linux. So I have to say this appears to be a headunit power weakness and meaning its under specified for standard USB operation. Causing USB stick recognition failures?

The iPhone test uses a device powering itself..not so the writer/reader.

Anybody that has a reader only that works...let us know please.
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

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