Extended Warranty

Non-Technical Nissan QashQai chat. Mk2, Mk3
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korky
Posts: 438
Joined: Sat Feb 08, 2014 8:00 am

Post by korky »

Has anyone extended the warranty on their new QQs at all?

My. Dealership are very confused about this one as when I asked they said (after looking it up) that it costs £380. However when I pointed out that it's actually £259 in the brochure it's thrown them....

Still waiting a call back about this.

One thing that puzzles me about car dealers is they never ever call back once the deals s such is done. Pester you like anything pre sale...customer service is a course they could all do with...

Maybe we should make a course them, whose in?

ippopy
Posts: 85
Joined: Fri Jan 31, 2014 4:58 pm

Post by ippopy »

It is really pointless
to try making it better. I went myself to Nissan dealer here where I live and
honestly I feel rather unwelcome there. All what I wanted is to really drive
new QQ so I have never bothered about their attitude but if I was going to to
own it instead of leasing then that would be different case. And yes, they
never call me with question if l like it or I want to buy it etc. Really
strange.

In their defence I
have deal many times with Mercedes in the past and do and is the same story or
even worst.
Marianda24
Posts: 299
Joined: Fri Jan 31, 2014 4:48 pm

Post by Marianda24 »

I have to speak as I find and my nearest dealership is absolute rubbish so Ive always dealt with one thats about 5 miles further from home and the difference in the two is amazing.
They ring me regularly to keep me informed and every time I ring them they always ring me back. Looks like Ive dropped on a good one
korky
Posts: 438
Joined: Sat Feb 08, 2014 8:00 am

Post by korky »

You've got a good one there! My personal experience with Audi is superb, maybe was expecting so,etching similar from the Nissan boys.
kramrolyat70
Posts: 574
Joined: Wed Jan 15, 2014 3:09 pm

Post by kramrolyat70 »

I agree with Marianda. I've had very different experiences with the same manufacturers dealers. The closet Merc dealer to me is rubbish, so bad in fact I wrote to Mercedes complaining about them. One slightly further away is excellent, couldn't be more helpful.
Driving a 1.5DCi Tekna in Blade Silver since 14/02/2014
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