1st Nissan initial thoughts and findings

Non-Technical Nissan QashQai chat. Mk2, Mk3
Lfcevans
Posts: 14
Joined: Sun Jun 12, 2022 8:57 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Lfcevans » Wed Jun 22, 2022 6:26 am

Hi again. Just to finish this

Car went into a Nissan Dealers at 8.30 prompt on Monday and they let me use a courtesy car (Nissan Juke automatic) I told them about the system update etc to see if it was a problem they had had before and they said they had never experienced it on any Nissan before.

I asked how long it would take to run the diagnostics and they said a few hours it will be done by the end of the day.

Got the car back end of play Tuesday to be told the battery just needed a really good charge as it was most probably sitting on the garage forecourt for a while.
They said they had run lots of diagnostics on it and couldn't find anything that was draining the battery. They also had time to do a 25 point health check and send me a video of them checking the tyres and brakes on the Monday.
So it seems to me it was the infotainment system update that caused the problem and the AA man was correct that it was causing a drain on the battery, Now the update has been done there is no drain on the battery.

It could also have been that the battery wasn't fully charged when I received the car and thats why the small drain trying to update caused it to go flat overnight. If it was fully charged when I got it, it may have still had enough power in the battery the next morning to start the car.
I can't say 100% that the battery needed a good charge and that was the problem all along or that the software update was the sole reason causing it. But there was a small drain on the battery (according to AA man) and now its gone.

Hopefully this problem will not happen again

This may help someone with a similar problem in the future

phatboy
Posts: 110
Joined: Tue Jul 23, 2019 12:26 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by phatboy » Wed Jun 22, 2022 7:11 am

Thanks.
I wonder how they got the update to apply, as mine just fails continuously!
2019 Qashqai Tekna Dig-T 140

Lfcevans
Posts: 14
Joined: Sun Jun 12, 2022 8:57 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Lfcevans » Thu Jun 23, 2022 6:10 am

phatboy wrote:
Wed Jun 22, 2022 7:11 am
Thanks.
I wonder how they got the update to apply, as mine just fails continuously!

IHi.
I applied the software update myself as soon as the AA man told me about it. there was a message on the screen prompting me to do it. 20-25 mins and 2 updates done

Post Reply

  • You may also be interested in...
    Replies
    Views
    Last post