Hi everyone, I currently have a post about my J12 CVT Qashqai. For those of you who have not read it I have texted my car because of the power surges linked to the stop start. My stop start have never worked!! It’s now approaching 8 months old and it’s still being addressed by West Ways Nissan. I ha...

I agree.. It’s an unfortunate situation in that I won’t let this go. There are many people on the net suffering from the same faults as mine but choose not to proceed. It’s stressful but the longer they take the stronger my case as Cleary from day one communication to Nissan from me could not be cle...

Many thanks for your reply. I have contacted the Ombudsman giving them the full back ground and story. They have replied that they have read everything and believe I have a case so will proceed with this. I’m still trying to get all the records from my dealership of everything they have done and sub...

Many thanks Xavpiq, I’m frustrated in how Nissan have treated myself and my case. All the reports and communication show Nissan the car doesn’t work and this is the reply from Nissan that really did it for me. It was very unprofessional and insulting to a customer who has spent so much money on a ca...

Hootintootin, many thanks for your reply. The car was purchased through West Ways Birmingham. I was told they are owned by Nissan and not a franchise. For this reason they can’t take the car off me as it’s Nissans decision. I purchased the car via a PCP in which this was also set up via Nissan. Ive ...

I would like to share my ongoing problems with anyone who has a Qashqai J12. Ive now had my car for 7 months and still my stop start system does not work, has never worked and Nissan can’t find the problem. No matter how much Nissan customer services imply it’s a characteristic of the car I simply s...

Hi, I believe that the fault all comes down to the stop start system. My dealership had the car because I originally took it in as I had a problem when going down the gears or pulling away from first or second gear. My car has the CVT box fitted so I felt the car was pulling away and juddering. It w...