nissan qashqai {ECM} software update

Forum for Engine, Exhaust, Drivetrain, ECU
fabes
Posts: 17
Joined: Wed Jan 28, 2015 7:08 pm

Re: nissan qashqai {ECM} software update

Post by fabes » Sun Dec 25, 2016 5:42 pm

Just to add to this thread and issue
Our 11reg QQ+2 1.5dci had its ECU updated at the Nissan main dealer to address a thermal cut out calibration thingy on the 9th December, and the plot thickens......

It has come back sounding more clattery to my ear, but the service team advised that the update was only addressing the one issue and nothing akin to the VW defeat issue (as far as they were told anyway)

I then plugged in my Bluefin remap device as it has been running their standard, modest remap for a year, just to establish that the remap had not been overwritten.
The handheld rejected the car, saying it was not the same car / map / ECU :ugeek:

Chatted to Superchips, sent them the new ECU map and they sent me a remap based on the new base ECU suite which Nissan had installed
All good, the car is back with its notably better performance (power, torque but not mpg)

The files manager at Superchips, when I called him, advised that they only look at the files they need to, so he wouldn't know all that had gone on, but the car ECU did regard the Nissan issued map as a completely new ECU suite, not just a mild update.....
He also thanked me as they have a number of these 1.5dci customers, many of whom may be contacting them soon
They were able to remap over the top to the 'curve' their map targets, so I am satisfied, but I don't believe Nissan have been totally upfront on this.....


nrfsnatch
Posts: 2
Joined: Fri Dec 09, 2016 5:08 pm

Re: nissan qashqai {ECM} software update

Post by nrfsnatch » Thu Jan 05, 2017 7:09 pm

Quick update, 5 weeks of use after my ecm update , she finally packed up, total loss of power and red engine light on dash, booked in for 9/01/2017 at dealer. Not happy. Although Nissan customer services have been very good so far they did mention a few cases of the update not been completed properly and caused problems like this , il keep you posted.


Tony1918
Posts: 2
Joined: Fri Jan 06, 2017 12:52 pm

Re: nissan qashqai {ECM} software update

Post by Tony1918 » Fri Jan 06, 2017 1:09 pm

When you say Nissan customer service have been great do you refer to your dealer or nissan's main team?

Personally I have found customer care atrocious and currently have our 1.5 dci in for update with both engine lights illuminated but as yet the car still drives fine. We shall see the outcome.

On another note last year we suffered a broken air intake pipe with no warning light illuminating. At this point the car went into limp mode. As we were on the motorway we took to the hard shoulder and tried to drive the few miles to the next service station. Unfortunately after a few hundred metres we stopped and called RAC.

Upshot was dpf was blocked because of pipe failure and i believe the incorrect software installed in the ecu, as per nissan's recall letter they call it missing protection logic circuit. Total cost over £1500. To date talks with Nissan have drawn a blank and watchdog/solicitors beckon.

It will be interesting to see the outcome of this 'upgrade'


SueH
Posts: 2
Joined: Wed Jan 11, 2017 7:21 pm

Re: nissan qashqai {ECM} software update

Post by SueH » Wed Jan 11, 2017 7:46 pm

Hi All

Popped into my local Nissan dealer today to pick up a new wheel nut and were advised that there is an outstanding recall on my vehicle regarding the ECM. I have a Qashqai +2 60 plate 1.5 Tekna Diesel Manual. This comment caught my attention for reasons below - have booked the car in for Monday 16th but am a bit reluctant having come home and googled the ECM recall and reading your thread. I think the problems that a number of you folks are commenting on have already happened to my car and have been sorted with the ECM being taken out and being sent off to and repaired by a company who specialise in this. I am a bit reluctant to take the car in as it is all going so well. I stopped taking my car to the main dealer a couple of years ago due to the age and the fact that we tend to keep our cars for a while and when we get round to selling them they are at an age where buyers probably wont be too worried about main dealer full history and I have a fantastic mechanic who is far more reasonable and who I trust more than I am sorry to say a main dealer. I do feel though that perhaps I should be contacting Nissan regarding the money I have spent out sorting this problem as it does seem to be a recognised problem? I am copying you in on a long report my mechanic sent me concerning my car in June 2016:

Vehicle : Nissan Qashqai

Customer complaint : Vehicle losing power, lost all power and had to be
recovered home, now starts and cuts out with no power under load.

Cause/Diagnosis : Scanned all fault memories with diagnostic computer, found
various faults including blocked DPF, DPF regeneration failed, DPF pressure
sensor fault, turbine upstream temperature sensor fault, EGR valve fault,
turbine upstream pressure sensor circuit fault, cruise controller implausible
values, pre-heating unit fault, clutch switch fault.
Erased all fault memories and reset then re-scanned fault memory, most faults
were redetected by engine ECU and returned instantly. Second scan of fault
memory attached.
Performed visual check for air leaks on engine which could cause some of the
faults – found split hose between intercooler and throttle body, taped up as a
temporary repair to eliminate part from diagnosis – taped up air tight and found
no change in symptoms so eliminated, however only a temporary repair with tape
so pipe will need to be replaced.
Investigated faults in memory each in turn:
DTC047129 - Turbine upstream pressure sensor circuit – tested upstream
pressure sensor by checking supply voltage to sensor, earth return circuit from
sensor and signal from sensor- all ok
DTC200292 - Particle filter – Clogged – checked soot content in filter via
measured value blocks in engine ecu, soot content 60g so excessive, attempted
forced regeneration 3 times but failed each time before it started due to
another fault.
DTC054416 - Turbine upstream temperature sensor circuit - tested upstream
temperature sensor by checking supply voltage to sensor - ok, earth return
circuit from sensor – ok and signal from sensor – sensor giving false reading of
constant 100 degrees regardless of temperature and constant -110volt signal,
removed sensor and isolated from circuit to test component by measuring
resistance of sensor whilst applying heat, resistance did not change therefore
sensor faulty and requires replacement. Assume this is the cause for DPF
regeneration failing since for the DPF to regenerate it needs to monitor
temperature in exhaust for safety reasons to ensure it doesn’t go over 500
degrees

Replaced turbine upstream temperature sensor and retest, now correct signal is
being produced, attempted regeneration of diesel particulate filter and this
time re-generation commenced and was aborted at 50%. Performed second attempt at
regeneration but again failed at approx 48%. Since now that temperature sensor
fault has been rectified all fault codes now point towards DPF itself being
beyond regeneration.
Removed DPF to replace and found that DPF itself was not faulty but still
heavily clogged with soot, manually cleaned DPF to remove all soot and
re-fitted. Vehicle started and ran but very rough and was over fuelling
excessively. Due to excessive overfuelling the DPF soon became clogged with
hydrocarbons from the unburnt fuel. Removed DPF again, cleaned DPF manually and
continue with Diagnosis to find cause of overfuelling.

Checked fuel pressure at delivery to engine – all ok
Checked Injectors by performing leak off test and by checking fuel pressure at
injectors – all ok
Checked wiring between DPF/exhaust related sensors and engine ECU for continuity
– all ok, checked for possible short circuit to positive – all ok and possible
short circuit to negative – all ok.
Assume fault lies in Engine ECU.
Received quote from Nissan to replace Engine ECU approx 2200.00 +vat to replace
so to be absolutely sure called in a Nissan specialist to confirm diagnosis.
Nissan specialist suggested common fault on Nissan Qashqai 1.5 of cam timing
slipping due to faulty tensioner, stripped apart engine to check cam and crank
timing – found all ok so Nissan specialist confirmed my diagnosis of engine ECU
having eliminated the one possibility I missed.
Remove Engine ECU and sent off for repair, received ECU back after repair,
re-fitted to vehicle, refitted DPF and test – all ok now
Re-scan fault memory and no faults logged. Carried out road test to check DPF
now self cleaning as it should – all ok

Summary of fault : Engine ECU failed internally causing engine to over-fuel.
Over-fuelling caused un-burnt fuel particles to be expelled into the exhaust
system causing the DPF to clog up excessively beyond the point where it could
regenerate itself passively blocked dpf caused complete loss of power as engine
couldn’t breathe. Multiple failed regeneration attempts caused the exhaust
system to overheat to the point where the temperature sensor became damaged.

Am I right that the problem I had with my Nissan is a recognised one? Apologies but I am not very familiar with engines/terminology etc! My mechanic sorted this out for £700 (capping the hours he spent on the EMC sending him on a wide goose chase from 18 down to 6) inclusive of the cost of sending the ECM away to be repaired. Am concerned that someone else having done the repairs may effect warranty though/also very concerned that Nissan touching the car could cause problems - perhaps having the ECM sent off and repaired sorted out the problem so no need for update? As you can tell I am confused.....

Also i was totally unaware that there was a recall - I need to ask the dealer when this was received by them - no notification from them or Nissan direct but assume that they don't have to?

Any ideas please?!

Sue


Daewar
Posts: 299
Joined: Wed May 25, 2016 6:58 pm

Re: nissan qashqai {ECM} software update

Post by Daewar » Wed Jan 11, 2017 9:02 pm

I'm going to quote some wise old owl "If it aint Broke, leave it alone", i say this because your out of warranty, if it was within warranty then I would let them do whatever.
SueH wrote:Hi All

Popped into my local Nissan dealer today to pick up a new wheel nut and were advised that there is an outstanding recall on my vehicle regarding the ECM. I have a Qashqai +2 60 plate 1.5 Tekna Diesel Manual. This comment caught my attention for reasons below - have booked the car in for Monday 16th but am a bit reluctant having come home and googled the ECM recall and reading your thread. I think the problems that a number of you folks are commenting on have already happened to my car and have been sorted with the ECM being taken out and being sent off to and repaired by a company who specialise in this. I am a bit reluctant to take the car in as it is all going so well. I stopped taking my car to the main dealer a couple of years ago due to the age and the fact that we tend to keep our cars for a while and when we get round to selling them they are at an age where buyers probably wont be too worried about main dealer full history and I have a fantastic mechanic who is far more reasonable and who I trust more than I am sorry to say a main dealer. I do feel though that perhaps I should be contacting Nissan regarding the money I have spent out sorting this problem as it does seem to be a recognised problem? I am copying you in on a long report my mechanic sent me concerning my car in June 2016:

Vehicle : Nissan Qashqai

Customer complaint : Vehicle losing power, lost all power and had to be
recovered home, now starts and cuts out with no power under load.

Cause/Diagnosis : Scanned all fault memories with diagnostic computer, found
various faults including blocked DPF, DPF regeneration failed, DPF pressure
sensor fault, turbine upstream temperature sensor fault, EGR valve fault,
turbine upstream pressure sensor circuit fault, cruise controller implausible
values, pre-heating unit fault, clutch switch fault.
Erased all fault memories and reset then re-scanned fault memory, most faults
were redetected by engine ECU and returned instantly. Second scan of fault
memory attached.
Performed visual check for air leaks on engine which could cause some of the
faults – found split hose between intercooler and throttle body, taped up as a
temporary repair to eliminate part from diagnosis – taped up air tight and found
no change in symptoms so eliminated, however only a temporary repair with tape
so pipe will need to be replaced.
Investigated faults in memory each in turn:
DTC047129 - Turbine upstream pressure sensor circuit – tested upstream
pressure sensor by checking supply voltage to sensor, earth return circuit from
sensor and signal from sensor- all ok
DTC200292 - Particle filter – Clogged – checked soot content in filter via
measured value blocks in engine ecu, soot content 60g so excessive, attempted
forced regeneration 3 times but failed each time before it started due to
another fault.
DTC054416 - Turbine upstream temperature sensor circuit - tested upstream
temperature sensor by checking supply voltage to sensor - ok, earth return
circuit from sensor – ok and signal from sensor – sensor giving false reading of
constant 100 degrees regardless of temperature and constant -110volt signal,
removed sensor and isolated from circuit to test component by measuring
resistance of sensor whilst applying heat, resistance did not change therefore
sensor faulty and requires replacement. Assume this is the cause for DPF
regeneration failing since for the DPF to regenerate it needs to monitor
temperature in exhaust for safety reasons to ensure it doesn’t go over 500
degrees

Replaced turbine upstream temperature sensor and retest, now correct signal is
being produced, attempted regeneration of diesel particulate filter and this
time re-generation commenced and was aborted at 50%. Performed second attempt at
regeneration but again failed at approx 48%. Since now that temperature sensor
fault has been rectified all fault codes now point towards DPF itself being
beyond regeneration.
Removed DPF to replace and found that DPF itself was not faulty but still
heavily clogged with soot, manually cleaned DPF to remove all soot and
re-fitted. Vehicle started and ran but very rough and was over fuelling
excessively. Due to excessive overfuelling the DPF soon became clogged with
hydrocarbons from the unburnt fuel. Removed DPF again, cleaned DPF manually and
continue with Diagnosis to find cause of overfuelling.

Checked fuel pressure at delivery to engine – all ok
Checked Injectors by performing leak off test and by checking fuel pressure at
injectors – all ok
Checked wiring between DPF/exhaust related sensors and engine ECU for continuity
– all ok, checked for possible short circuit to positive – all ok and possible
short circuit to negative – all ok.
Assume fault lies in Engine ECU.
Received quote from Nissan to replace Engine ECU approx 2200.00 +vat to replace
so to be absolutely sure called in a Nissan specialist to confirm diagnosis.
Nissan specialist suggested common fault on Nissan Qashqai 1.5 of cam timing
slipping due to faulty tensioner, stripped apart engine to check cam and crank
timing – found all ok so Nissan specialist confirmed my diagnosis of engine ECU
having eliminated the one possibility I missed.
Remove Engine ECU and sent off for repair, received ECU back after repair,
re-fitted to vehicle, refitted DPF and test – all ok now
Re-scan fault memory and no faults logged. Carried out road test to check DPF
now self cleaning as it should – all ok

Summary of fault : Engine ECU failed internally causing engine to over-fuel.
Over-fuelling caused un-burnt fuel particles to be expelled into the exhaust
system causing the DPF to clog up excessively beyond the point where it could
regenerate itself passively blocked dpf caused complete loss of power as engine
couldn’t breathe. Multiple failed regeneration attempts caused the exhaust
system to overheat to the point where the temperature sensor became damaged.

Am I right that the problem I had with my Nissan is a recognised one? Apologies but I am not very familiar with engines/terminology etc! My mechanic sorted this out for £700 (capping the hours he spent on the EMC sending him on a wide goose chase from 18 down to 6) inclusive of the cost of sending the ECM away to be repaired. Am concerned that someone else having done the repairs may effect warranty though/also very concerned that Nissan touching the car could cause problems - perhaps having the ECM sent off and repaired sorted out the problem so no need for update? As you can tell I am confused.....

Also i was totally unaware that there was a recall - I need to ask the dealer when this was received by them - no notification from them or Nissan direct but assume that they don't have to?

Any ideas please?!

Sue
2016 1.6 dci Tekna, AWD.


Jsk
Posts: 8
Joined: Sun Sep 04, 2016 7:49 pm

Re: nissan qashqai {ECM} software update

Post by Jsk » Thu Jan 12, 2017 6:20 am

My Nissan qashqai 1.5 sci 2012 has been at the dealers for around two months now I still think the software has something to do with the the juddering and being sluggish on the motorway but dealers on saying it's got nothing to do with the software update I cannot prove it and the car is out of warranty we all need to stick together either go to watch dog or do something about this
Hi I have a Nissan qasqashi 1.5 diesel I am looking for any independent Nissan specialists in Birmingham I am from Great Barr


SueH
Posts: 2
Joined: Wed Jan 11, 2017 7:21 pm

Re: nissan qashqai {ECM} software update

Post by SueH » Thu Jan 12, 2017 9:41 am

Daewar - you are a wise Owl - I'm going to cancel Monday's appointment and not worry about this update - why tempt fate - I've already had all the problems and it's running fine after being off the road for quite a few weeks last June.

JSK - your problems sound similar to mine leading up to the car failing (although I didn't have update) - juddering and sluggish - acceleration poor - popping noise from the exhaust area.


steve 46
Posts: 11
Joined: Sun Dec 04, 2016 2:16 am

Re: nissan qashqai {ECM} software update

Post by steve 46 » Thu Jan 12, 2017 2:48 pm

Wish I had not had update done as the car runs like a bag of shite now and rattles like mad till it gets warm


Tony1918
Posts: 2
Joined: Fri Jan 06, 2017 12:52 pm

Re: nissan qashqai {ECM} software update

Post by Tony1918 » Thu Jan 12, 2017 5:02 pm

Well updates been done and yes it's rattley when cold cruise control doesn't work nor does the gearchange indicator and the red and amber lights are both back on after being 'fixed' to the tune of 200 quid.

Going back in Monday for second attempt.

Watchdog have been informed let's see if they are interested


steve 46
Posts: 11
Joined: Sun Dec 04, 2016 2:16 am

Re: nissan qashqai {ECM} software update

Post by steve 46 » Thu Jan 12, 2017 5:12 pm

Took mine back and they said wanted £59 for a diagnostic to say what was wrong...i refused to pay and they said ok after a rant at them ..cruise control back working cos they hadnt re calibrated it or so they told me..another thread said this is common as update wasn't done properly rattle is really annoying and will be interested in what watchdog think because i thought it was only my car affected now it seems there a lot of us out there with the same problem


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