Re: Noise during acceleration (video link)
Posted: Thu Nov 03, 2016 8:25 am
Hi,
So just got my car back this Monday and it took two weeks to fix a very simple problem. It was the air-conditioning pipe just behind the driver dashboard which had come loose and was rattling and vibrating. The movement had caused the pipe to become damaged and Nissan had to replace it. Because of the type of problem and it seems they are seeing this a few times now Nissan Europe intervened and said that they wanted to inspect the vehicle as well. Whilst doing this they found another pipe that needed replacing and took it away with them for inspection. Unfortunately this pipe took two weeks to order. Therefore it took just over two weeks to fix quite a simple problem (with my car with the dealer the whole time). However the good news is that my vibration noise has now gone away - and they provided me with a loan vehicle. Although it took longer than expected the service from the same is very friendly and very helpful and they continue to extend my loan vehicle meaning that the disruption to me was minimal.
So just got my car back this Monday and it took two weeks to fix a very simple problem. It was the air-conditioning pipe just behind the driver dashboard which had come loose and was rattling and vibrating. The movement had caused the pipe to become damaged and Nissan had to replace it. Because of the type of problem and it seems they are seeing this a few times now Nissan Europe intervened and said that they wanted to inspect the vehicle as well. Whilst doing this they found another pipe that needed replacing and took it away with them for inspection. Unfortunately this pipe took two weeks to order. Therefore it took just over two weeks to fix quite a simple problem (with my car with the dealer the whole time). However the good news is that my vibration noise has now gone away - and they provided me with a loan vehicle. Although it took longer than expected the service from the same is very friendly and very helpful and they continue to extend my loan vehicle meaning that the disruption to me was minimal.