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Re: Roof Rail marks puzzling

Posted: Sat Jul 30, 2016 7:23 pm
by Gel
Mine done this week again too; hoping it doesn't now fail in 2017, when outside of the warranty :)

Re: Roof Rail marks puzzling

Posted: Mon Aug 01, 2016 8:52 pm
by Dw350zQQ
Started on my Sept 15 QQ IN April

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Re: Roof Rail marks puzzling

Posted: Tue Aug 02, 2016 5:10 am
by DaveBerlin
That looks pretty horrible. What is amazing to me is the Reaction or No Reaction to this by Nissan & The Supplier. This problem started off in April 14 by a Post from Gel and it would appear has never been solved. OK now only the End Caps are changed which is not a high cost item (Plastic) but it is just the inconvenience and time lost again by visiting the Dealer. Incidentally I noticed it has started coming back on our QQ also. Living out here I did talk to NCS UK about this problem gave them the forum Info' and the Facts and guess what never heard a Peep since - Dave :oops:

Re: Roof Rail marks puzzling

Posted: Tue Aug 02, 2016 6:17 am
by Gel
Oh dear Dave, same as me & others I expect.
It would be nice to think Nissan had rooted out problem & changed the spec, but am not that hopeful.
The original fix, whereby they changed the complete roof rails, must have cost a fortune which either Nissan, or more likely it's supplier paid...unless an in house manufactured product.
Strange how it seems to take around a year to develop.

Re: Roof Rail marks puzzling

Posted: Wed Aug 03, 2016 8:46 am
by simmo400
Had mine changed last year but the replacements are still the same. 2nd service soon so have mentioned it when it goes in.

Re: Roof Rail marks puzzling

Posted: Sat Sep 10, 2016 9:47 am
by BobCar
Hi

Had my end caps replaced after just under 2 years The original ones did start to "craze" quite soon after I bought the car although I stuck with them until they got really bad

The new set seem a lot better thank goodness but a shame they did not get it right in the first place

Good luck with everyone getting the replacements sorted as this is clearly an issue I got my cay in June 2014

Re: Roof Rail marks puzzling

Posted: Sun Sep 18, 2016 9:33 pm
by Teknaman
Another issue I have with my QQ, originally only noticed one when the sun was shining on it last week, but on washing & checking all 4 they are all affected to some degree (the one I spotted last week being the worst).

I'd already mentioned the one I'd spotted to the dealer as my car is going back in for a couple of other things next week, but their response was that they'd check it, photograph it & send off to Nissan for a warranty claim (if they deem fit)...but I can be done without the car having to go back in or be stuck in waiting for them to make a decision or supply parts.

Anyone know if these caps are still on back order? I waited ages for the Condensor for my X Trail, which ironically arrived on Fri, too late to be any use to me.

Re: Roof Rail marks puzzling

Posted: Sun Sep 18, 2016 10:59 pm
by DaveBerlin
Teknaman, you should insure that you have pics of the defects and notify NCS in writing if not done so before. This way will result in you becoming a NCS No. and this is your reference to chase Nissan through the Dealer. When our's was changed we had new Rails & Caps installed but now I believe they change only the Caps which is a quick job. We got our's in a week but now the problem could be bigger like the Condenser - Best of Luck Dave ;)

Re: Roof Rail marks puzzling

Posted: Mon Sep 19, 2016 8:58 pm
by Teknaman
Thanks DaveBerlin, I need to get those pics sorted first (just need a sunny day !)

Re: Roof Rail marks puzzling

Posted: Mon Nov 14, 2016 9:13 pm
by RDJ718
Car going in this Wednesday for my second batch in 12 months, luckily under warranty.