Roof Rail marks puzzling

Bodywork & Interior problems
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

As mentioned in Aug 16 I noticed the "Marks" coming back and yesterday I somehow noticed them again. On two you can see the marks which are indeed pretty mild and the other two are not that bad. I have only 6 months left on our Guarantee so I Need to mention this again to our Dealer. When you compare these marks to the last photos shown it makes me wonder if it is worth complaining as they are so small - Dave ;)

P1090314 - Kopie.JPG

P1090313 - Kopie.JPG

11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken

RDJ718
Posts: 11
Joined: Mon Oct 05, 2015 8:23 pm

Post by RDJ718 »

Mine have gone yet again, after two previous replacements!
User avatar
Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

I'll keep close eye on mine too then; wonder if dealers will let you keep old so that outside of guarantee, you could have spares that a body shop could paint properly?

In direct sunlight I can now see the crazing just starting on my 3rd set of caps, so have asked dealer
to submit another claim; I asked if I could have old ones back, but he advises Nissan need
them back for them to process warranty work :(

Difficult to photo; need direct sunlight to see defects- once one starts, other 3 will follow soon after:

Roof Rails 3_17 (4)r.jpg

2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
Simon1100
Posts: 59
Joined: Mon Jan 16, 2017 6:10 pm

Post by Simon1100 »

I picked up my New QQ Tekna on 1st March 2017 and one of the roof rail end caps had black marks, looked like slight damage. The dealer replaced it two days later.
QQ Tekna 1.5 Dci Gun Metal Grey
Collected 01/03/2017

:D :D :D :D :D :D
User avatar
Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Because I've now had 3 sets fail, like others I put in a moan to MD's Case Manager Office.
They said it was first they'd heard of this (bla bla), but if car serviced at Nissan, they'd replace under goodwill for up to 5 years.
I stated it was subject of a very long thread here and how disappointing it is, with all Nissan's resources, that they've not identified problem's root cause and redesigned / respecified so this reoccurring fault doesn't happen.

Unsure if Nissan's produce this plastic component themselves or its subcontracted, in which case it'll be costing supplier a pretty penny.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
User avatar
Hound
Posts: 1163
Joined: Tue May 19, 2015 12:37 am
Location: Deeside
Qashqai Model: Still looking for one....

Post by Hound »

Mine were replaced last July and I noticed today that the new ones are going the same way... must be all the UV from our amazingly sunny climate.
Used to have 2015 1.6dCi 130 Xtronic N-tec+ in Gun Metallic
Deleted User 2899

Post by Deleted User 2899 »

Mine were replaced in Sept 2015 and I noticed that they are starting to go again.

I also had my aircon regassed at the same time and that has now packed in again.

Looks like the QQ is only good for 18 months before bits start failing :(
Deleted User 759

Post by Deleted User 759 »

I noticed this weekend that mine have gone again.... I think this will be the 4th time...

Not outside of warranty (although regardless, they should still cover it).

In 2 minds as to what to do as its a right faf getting them swapped
beetroot42
Posts: 93
Joined: Sun Apr 16, 2017 7:01 pm

Post by beetroot42 »

Hi
I just noticed these in my 10mth old QQ (collected yesterday) just sent an email with photos to dealer.

Looks like its a material fault which cracks when exposed to the elements. :(
I own a used 1.5 DCI N-connecta 2016 machine
User avatar
Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

I'm on 4th set; asked dealer if I could have old ones back on assumption they'll fail in a year.
I intended to get a paint shop to paint.
But dealer, he say NO; Nissan always want back. :(
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
Post Reply