Qashqai Sat Nav rebooting

ICE, Equipment, Options
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Dick Glover
Posts: 2
Joined: Tue Jan 17, 2017 4:51 pm

Post by Dick Glover »

We have a 2014 Qashqai Tekna. In the past month or so, the Sat Nav has started to shut itself down and restart, whereupon any destination set has disappeared. We call this a reboot. There does not appear to be a connection with any other part of the control panel - generally don't use the radio. Essentially this makes the Sat Nav unusable (not wise to be punching in destination information every 10 minutes on our roads!).

I have taken it back to our dealer today and they could find no logged fault, so they updated the software.

On the way home (about 10 miles) it rebooted twice. I have booked it in again.

Has anyone else experienced this problem?

Dick Glover
Posts: 2
Joined: Tue Jan 17, 2017 4:51 pm

Post by Dick Glover »

It's been back in the garage again and the word is that last week's software update did not complete properly. So they have re-done that and test driven it and so far, it's not rebooted again.
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Glad to hear it seems to be fixed.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
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