Order and dealer

Ordering, Tracking, Delivery Information
Post Reply
Rayban1532
Posts: 4
Joined: Sat Jul 02, 2016 9:38 am

Order and dealer

Post by Rayban1532 » Sat Jul 02, 2016 3:23 pm

Hi All

Just ordered a N-Connecta 4X4 Ink blue with Comfort pack and Executive pack on 29th July. I have rang the dealer twice trying to get some indication of delivery dates but get no call back as the sales person is always unavailable. I don't care if it is 14 weeks but would like to have some indication.

Does anyone know if it take some time for Nissan to give a date back to the dealer?

Thank you in advance


User avatar
Gel
Posts: 1908
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK

Re: Order and dealer

Post by Gel » Sat Jul 02, 2016 6:00 pm

That could be situation, if they hadn't got orders in the pipeline that matched your spec.

Disgraceful salesman is now ignoring you having got his order; insist on speaking to Sales
Manager on phone; if still no joy, literally make a noise in dealership in earshot of other potential customers.
J11-14 1.5dci Ink Blue Tekna; Chrome Pack, Bonnet Struts, Mud Flaps, Blue Alloygators, Door & Tailgate Sill guards/Decent horns/ Autoglym Lifeshine /Scratch + Dent & GAP Insurance.


Rayban1532
Posts: 4
Joined: Sat Jul 02, 2016 9:38 am

Re: Order and dealer

Post by Rayban1532 » Mon Jul 04, 2016 5:14 pm

Thanks Gel

Two phone calls later and the usual we will get back to you, finally got an answer (well wife did as I was getting fed up) So 22nd of July should arrive at the dealers which is pretty quick. Now if they will ever let me know it has arrived, will wait and see. Not the best start. I hope not all Nissan dealers are like that.


User avatar
Gel
Posts: 1908
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK

Re: Order and dealer

Post by Gel » Mon Jul 04, 2016 5:26 pm

Some Service Depts. do the Nissan brand no favours, but vary greatly.
J11-14 1.5dci Ink Blue Tekna; Chrome Pack, Bonnet Struts, Mud Flaps, Blue Alloygators, Door & Tailgate Sill guards/Decent horns/ Autoglym Lifeshine /Scratch + Dent & GAP Insurance.


Rayban1532
Posts: 4
Joined: Sat Jul 02, 2016 9:38 am

Re: Order and dealer

Post by Rayban1532 » Fri Jul 29, 2016 8:20 am

Picked up new car on Tuesday. Really pleased with car. Struggling with Nissan connect and I am a software developer. Nissan are looking into the issue as seems that my car is down as not having latest connect though car was built 2 weeks ago and has latest connect.

The car had no mats which is a first as my last 4 Nissans came with Matts from dealer and only had 10 miles worth of diesel (nothing worse than driving off in a new car and panicking where to get fuel). I have had the worst experience buying this car and will never use Nissan Motorline again. It felt like they were doing me a favour and I had to do all the calling and chasing. I get a new car every 2 years so their loss. But like I said I love the Car.


DaveBerlin
Posts: 3159
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany

Re: Order and dealer

Post by DaveBerlin » Fri Jul 29, 2016 9:02 am

Rayban, fortunately you cannot tar every Dealer with same brush. I cannot fault our Dealer out here. Also a lot of Dealers throw in what you are missing Carpets (normally the cheaper Nissan ones), Warning Triangle, Warn Jacket, First Aid Kit. Regarding Diesel / Petrol it looks like the days of the Full Tank have gone we also had the same problem.
I would look around for another Dealer, do not forget the Dealer has your money and should provide you a Service even if you have to pester them. Just enjoy your time with the QQ - Dave :lol:
2014/08 1.2l DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


User avatar
gloucester
Posts: 189
Joined: Sun Apr 03, 2016 7:04 am

Re: Order and dealer

Post by gloucester » Fri Jul 29, 2016 9:06 am

I bought my car from a main dealer second-hand. "It won't need mats..." I said to the salesman "...since it's already got them!" However they'd been taken out when it was handed over!

And mine came with SIX miles to go on the petrol front - luckily the dealer is opposite a petrol station so I drove straight there!

Admittedly I'd refused to pay the "Delivery Charge" at a cost of £199 which would have included mats and £30 of petrol - first time I've been charged a delivery charge on a second-hand car!
2015 Nissan Qashqai Tekna DIG-T 1.2 ~ 2006 Suzuki GSF650SA


Rayban1532
Posts: 4
Joined: Sat Jul 02, 2016 9:38 am

Re: Order and dealer

Post by Rayban1532 » Fri Jul 29, 2016 9:49 am

I agree not all Dealers are the same. My last 2 Nissans I bought from Swindon and the service was exceptional (did come with mats and £30 worth of fuel). My fault as should of gone back to them but was near Oxford at the time and thought I would have got the same service.

But now to enjoy the car. Driving to Devon on Sunday so hopefully give it a good test. Just need to remember it has six gears.


Post Reply

Return to “Order Forums”

Who is online

Users browsing this forum: No registered users and 2 guests