Recall notice today

Non-Technical Nissan QashQai chat. Mk2, Mk3
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Hound
Posts: 1163
Joined: Tue May 19, 2015 12:37 am
Location: Deeside
Qashqai Model: Still looking for one....

Post by Hound »

Gel wrote: I have found the "recall" letters are also shown in your You & Nissan profile.
I've heard this before and I keep looking on the You+Nissan page but I never see where the recalls bit is.
Used to have 2015 1.6dCi 130 Xtronic N-tec+ in Gun Metallic

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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

It appears in My Alerts; that's where I saw my wheel arch letter alongside the written letter from Nissan. :mrgreen:
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
CJS
Posts: 28
Joined: Tue Apr 11, 2017 4:21 pm

Post by CJS »

Yes, had this done a couple of months ago. I think a supporting bracket was fitted.
Qashqai J11 1.6D Tekna automatic
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Hound
Posts: 1163
Joined: Tue May 19, 2015 12:37 am
Location: Deeside
Qashqai Model: Still looking for one....

Post by Hound »

Gel wrote:It appears in My Alerts; that's where I saw my wheel arch letter alongside the written letter from Nissan. :mrgreen:
It'd be great if I could see a "My Alerts" section, but I don't!

It says there's a pending alert but it never seems to show what it is when I click on it. It just takes me to "Tell us more about your Nissan". And as soon as I follow that link, the pending alerts returns to zero.
Used to have 2015 1.6dCi 130 Xtronic N-tec+ in Gun Metallic
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Hound
Posts: 1163
Joined: Tue May 19, 2015 12:37 am
Location: Deeside
Qashqai Model: Still looking for one....

Post by Hound »

First I see this, and clicking "1 pending alert" opens the link shown:

u+niss1.jpg

And If I open that link, I simply get to this, and the "alert" disappears.

u+nissan.jpg

So where do I find "My Alerts"? I'm sure I've looked under every heading.
Used to have 2015 1.6dCi 130 Xtronic N-tec+ in Gun Metallic
Sandgrounder
Posts: 700
Joined: Sun May 03, 2015 10:15 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Sandgrounder »

I've received a letter in the post today regarding the rear wheel arch protector (letter dated 24 April 2017). They must be sending them out in batches every now and then?

I've just logged into the You+Nissan website but there are no pending alerts showing at the moment.

IMG_0890.JPG

Now: 1.3 Tekna DIG-T 158 MHEV J12 ~ LED Front Fog Lights ~ Ceramic Grey with Pearl Black Roof/Grey Interior
Before: 1.2 N-Connecta DIG-T 115 J11B ~ Heat Pack ~ LED Pack ~ Vivid Blue (Sep 17-Oct 21)
Previously: 1.2 N-Tec DIG-T 115 J11A ~ Blade Silver (Nov 14-Sep 17)
daddydoug
Posts: 207
Joined: Thu Feb 25, 2016 7:25 pm
Location: East Sussex
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by daddydoug »

Yep received my recall letter yesterday. Booked in to the dealer for 17 May!
Magnetic Red 2015 Qashqai Tekna 1.6 Dci130 Xtronic. Now replaced with a Nissan Juke Tekna plus in Gunmetal Grey (2021)
Sandgrounder
Posts: 700
Joined: Sun May 03, 2015 10:15 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Sandgrounder »

I've booked my Qashqai in.

They said there are two recalls to attend to on my car: the rear wheel arch protector and the engine control module.

It'll take approximately 1.5 hours.
Now: 1.3 Tekna DIG-T 158 MHEV J12 ~ LED Front Fog Lights ~ Ceramic Grey with Pearl Black Roof/Grey Interior
Before: 1.2 N-Connecta DIG-T 115 J11B ~ Heat Pack ~ LED Pack ~ Vivid Blue (Sep 17-Oct 21)
Previously: 1.2 N-Tec DIG-T 115 J11A ~ Blade Silver (Nov 14-Sep 17)
chrisw99
Posts: 540
Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

How do Nissan know where to send these letters? I bought mine secondhand from a Nissan main dealer mid-march. I have yet to receive my V5C from the DVLA. If they have been going out this week, could it have gone to the previous owner and therefore I've missed the boat and will never get another?
Would it come up at the next service automatically?

(Is there a way to simply look and see if the brake hose is coming into contact with the wheel arch protector myself ?)
Oct 2014 N-tec+, 1.2 dig-T
Sandgrounder
Posts: 700
Joined: Sun May 03, 2015 10:15 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Sandgrounder »

It said in the letter I received that "If your vehicle is already booked in for service with a Nissan dealer, or will be within the coming weeks, there is no need to contact them again for this action as it will be completed during the service visit."

There was also a form at the bottom of the letter in case it was sent to the previous owner. The previous owner is asked to fill it in and return it to Nissan so they can trace the current owner.

Sold the vehicle to the following new owner.png

Now: 1.3 Tekna DIG-T 158 MHEV J12 ~ LED Front Fog Lights ~ Ceramic Grey with Pearl Black Roof/Grey Interior
Before: 1.2 N-Connecta DIG-T 115 J11B ~ Heat Pack ~ LED Pack ~ Vivid Blue (Sep 17-Oct 21)
Previously: 1.2 N-Tec DIG-T 115 J11A ~ Blade Silver (Nov 14-Sep 17)
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