Dealer oil question

Non-Technical Nissan QashQai chat. Mk2, Mk3
d33mb33
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Joined: Thu Jul 24, 2014 7:47 pm

Post by d33mb33 »

Hi all. I have a 2014 1.5DCI Qashqai (J11). Owned since new.

Just looking through the last couple of service bills I notice that the oil used by the dealer is "Bulk Magnatec". I didn't think that Castrol made an oil suitable for this engine? Have I been driving on the wrong oil for the last 40K miles?

Thanks

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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Is this an official dealership as they should only be using oil specified in handbook, otherwise your Guarantee may be at risk?
My 2014 1.5dci manual shows no Castrol.

OIL.PNG

They need to refill with correct oil.
Image

Note that no alternatives are listed.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
gvmdaddy
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Post by gvmdaddy »

It does say 'recommended specifications' and not that they are compulsory. Im sure most manufacturers make lubricants that are suitable.
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Gel
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Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Dealer still needs challenging re performance characteristics & maybe enquirer raises issue with Nissan HO.
Unsure if 'Edge' is a low ash oil as required for Nissan vehicles with a dpf.
Obviously they'll have a bulk lubes deal with Castrol and it'll be costing them far less than the
Recommended Nissan type, but is it "Specification - Synthetic 5W30 ACEA:C4 - API:SM/CF " compliant?
<Not with the C4 requirement it appears :twisted: >
http://www.castrol.com/en_gb/united-kin ... -page.html

I'd never want to give Nissan an excuse not to honour the Guarantee, especially as we all know
dpf repairs can be VERY expensive :)
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
d33mb33
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Joined: Thu Jul 24, 2014 7:47 pm

Post by d33mb33 »

Yup. Two different Nissan main dealers in Kent. Receipts for both services show "Bulk Magnatec".

The specs you posted clearly say ACEA C4 Low SAPS. I can't even find a Castrol Edge product that meets this specification, let alone a Magnatec! :? hence the reason for posting.

Can someone else with a DCI engine let me know what oil was put on the receipt? Then I will have something to go back the dealers with.
d33mb33
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Post by d33mb33 »

Obfuscated photo of the receipt

2017-04-16 12_54_18-Clipboard.png

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Gel
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Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

I'm on 3 year service plan, so don't see invoices.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
RVW
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Post by RVW »

Halfrauds recommend this?

IMG_0910.JPG

J11-2016 QashQai Tekna 1.5dci Magnetic Red
d33mb33
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Post by d33mb33 »

RVW wrote: Sun Apr 16, 2017 2:36 pm Halfrauds recommend this?
That meets the ACEA C4 specification so Halfords are probably correct. Its telling that the Halfords website looks to be more accurate then my two local Nissan dealers. :x
RVW
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Joined: Tue May 03, 2016 6:35 am

Post by RVW »

"That meets the ACEA C4 specification so Halfords are probably correct. Its telling that the Halfords website looks to be more accurate then my two local Nissan dealers. "

That's NISSAN for you shite after sales service! Still waiting for the dealers call to ask if my car is OK. Bought a TEKNA brand new almost 12 months ago.
When I went in to ask about the first service they didn't even know I had 3 years free.
MINI are a galaxy in front of this shower. Hopefully will have no problems when the service is done.
J11-2016 QashQai Tekna 1.5dci Magnetic Red
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