nissan onnect registrstion

Non-Technical Nissan QashQai chat. Mk2, Mk3
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scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

got my tekna xtronic in sept thought i'd registered but only realised yesterday i'd not 'subscribed' to get the apps to work - did that had email confn an order has been completed ''Thank you! Your purchase of NissanConnect In-vehicle Apps for xxxxx is complete and will be applied to your Qashqai once the order is processed. Your order number is xxxxx. You can see more details in the “My Orders” section of the website. To see more details for your vehicle, please click the button below. ' the thing is when trying to logon now it says e mail user name not found! |& any attempt to register refuses to go past the final page when accepting he t's &C's any ideas?
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp

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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Have you logged in via laptop first to register?
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

thats the issue since susbibing it won't accept my user email as 'not found' no problem before that in logging in - weired thing is I ust checked nissan connect on m y phone and it logs me in likewise with you+nissan but apps not live when in the car
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
amberdemon
Posts: 1
Joined: Mon Nov 21, 2016 3:00 pm

Post by amberdemon »

Hi, I had a similar issue to get past the ts&cs I had to leave the nissan connect terms and conditions unchecked. That let me through to the you+nissan. Then to activate the connected services i had to change my email address in my profile to a different email address, then activate connected services and then switch my email back to the one I wanted to use.
Bit of a hack but it was the only way i could get it working.
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

lo and behold - said it had connected and updated the software so i have access to the in car apps -- tried a voice controlled search and got 'unavailable at the moment -- will try again but its progress of sorts
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
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